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Account Manager, Meetings and Travel Job - Czechia  

Company managed [?] Still accepting applications
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Posted on : 30 May 2017

Project Description

  • The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company  has codified its 125-year legacy. 
  • With a diversified portfolio of prescription medicines, vaccines and animal health products, our company’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
  • The Strategic Sourcing and Enterprise Services group, within the company Global Services Organization , is looking for an accomplished Account Manager for Strategic Meetings and Travel Management for  company.

  • He/she will be responsible for the implementation of the Global Strategic Meetings and Travel Program (SMMP) requirements to Meetings and Travels originated from our company.
  • The Account Manager will actively partner with Local Stakeholders/Meetings owners , with other local functions playing a key role in Meetings and Travel management such as Compliance, Finance , Medical Affair, Procurement as well as with the Global and Regional SSES Team

Responsibilities include but are not limited to:
  • External Partners/Vendors Management (with reference to Service Level Agreement KPIs and Continuous Improvement activities)
  • Oversight of Meetings and Travel Management to ensure a lean and compliant E2E process
  • Proactively communicate and serve as advocate for client needs
  • Actively engage with stakeholders
  • Develop and execute an internal client strategy as well as account and stakeholder engagement plans
  • Provide concise planning and forecasting for Meetings and Travel
  • Provide metrics, consistently analyze key data and build business plan for Continuous Improvement activities
  • Ensure timely conflict escalation resolution
  • Understand and collect business requirements for SOPs and relevant policies
  • Periodically report to stakeholders on meeting and travel activity/spend/savings and derive recommendations based on data analysis
  • Analyze and interpret meetings/congress, travel and payment data; work on defining necessary ad-hoc reports with suppliers
  • Share and discuss supplier survey results with stakeholders manage stakeholder satisfaction program
  • Participate in or lead various work streams or initiatives to enhance meetings/congress, travel & payment activities
  • Guide internal clients and external partners suppliers in use of Global processes and tools, Company policies and industry best practices
  • Promote the use of agreed payment methods (incl. global corporate card program) and preferred suppliers; ensure adherence to contractual payment agreements and escalate payment issues resolution

Required Qualifications, Skills & Experience
  • 1 -3 years in meetings management / travel experience
  • Fluent English
  • Bachelor’s degree (or equivalent relevant experience)
  • Knowledge of the company, processes and internal clients
  • Should have a broad knowledge and understanding of most meeting types, be familiar with congresses/conventions, travel, and payments
  • Proven ability to interpret internal client needs, assess requirements and identify solutions to non-standard requests
  • Demonstrated financial/budget proficiency
  • Proven data analytical skills
  • Proven project management skills
  • Proficiency in MS Office tools (Word, PowerPoint and Excel) to at least intermediate level

Preferred Qualifications, Skills & Experience
  • Certified Meeting Planning or Certified Meeting Management Certification
  • Six Sigma Yellow Belt, Green Belt or Black Belt Certified

Travel: Yes, 25 % of the Time

Job Segment:  Account Manager, Procurement, Lean Six Sigma, Medical, Strategic Sourcing, Sales, Operations, Management, Healthcare