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Utility Software, Hardware and Automation Specialist Saluggia Italy,
Posted on : 27 January 2017
Job Scope Your Mission To provide to internal departments, subsidiaries and distributors the highest level of software & hardware service support having in mind projects timelines and group goals, in compliance with DiaSorin Quality Assurance software requirements. Main Responsibilities Your Contributions Responsible at Corporate level for: -Supporting daily Software (SW) and Hardware (HW) needs internally and on field -Serving the SW start-up phase for the new subsidiary -Ensuring the standardisation of Service through SW tools -Guaranteeing Corporate training activities, relating to IT SW and HW, related to Service Area (even if not on the instrumentation) -Monitor and control the service indicators for the relevant instrument lines, managed by Corporate Service sw tools -Take part in meetings with the service representatives of subsidiaries, for the purpose of presenting new IT SW and HW solutions and/or discussing problems regarding existing ones -Take part in meetings with SW and HW suppliers -Manage SW and HW validation process according with Corporate Quality Assurance guidelines -Supervise the development, improvement, maintenance and field support of activities relating to connection of DiaSorin instrumentation to final customers' laboratory ICT systems -Manage LIS and LAS protocols related to instruments automation. Qualifications Experience Personal Strengths Mobility You Education Bachelor s Degree Specialization Computer Science, Engineering Experience 3+ years experience as a Software Engineer. Working experience in IVD Industry is a plus Technical Competencies Lifecycle software phases LIS (Laboratory Information System) LAS (Lab Automation System) ASTM 1381 and 1394 protocols HL7 DBMS (Database Management System) knowledge preferred SQL (Structured Query Language) knowledge preferred Skills Ability to manage projects simultaneously and adhere to deadlines Ability to interpret and critique software needs and requirements with respect to service business implications Ability to conceptually organize and analyze data to derive key outcomes and messages to problem solving Trouble shooting skills Excellent communication skills and prompt internal / external customer response Service-oriented mentality and a strong focus on customer needs High problem-solving and decision-making capability Interdisciplinary thought and treatment Quality awareness Well-organized, ability to work well independently as well as part of a team High commitment and self-motivation Languages Fluent spoken and written English and Chinese Travel Availability YES (25%) Relocation Availability Not required Training Required Laboratory instruments WW Service software Benefits We Offer You As per local and Company requirements.
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