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Territory Manager Warrenville United States,  

Sonova (company)

Posted on : 07 June 2017

Project Description

  • Our company  is the leading manufacturer of innovative hearing care solutions worldwide. 
  • The group operates through its core business brands and offers its customers one of the most comprehensive product portfolios in the industry  from hearing aids to cochlear implants to wireless communication solutions.
  • Founded in 1947, the company is currently present in over 90 countries across the globe and has a workforce of over 9,000 dedicated employees. 
  • It manufactures and distributes digital hearing instruments and wireless accessories to hearing health professionals throughout the United States.       

  • Make required number of sales calls per week to current  or new customers within territory
  • Maintain and increase sales of all products within territory
  • Promotion and demonstration of new products
  • Training on the fitting and fine tuning of products and software
  • On-boarding and training of new accounts
  • Needs analysis and provide product solutions for accounts
  • Negotiate pricing
  • Provide recommendations on marketing strategies for customer business growth
  • Maintain strong relationships and rapport with existing and new customers within territory
  • Ensure all customer needs are met through personal or group product training
  • Represent Phonak at national and regional meetings as required
  • Achieve sales quota as assigned in territory
  • Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis 
  • Maintain expense reporting weekly and manage territory with in OPEX guidelines
  • Other duties as assigned by management 


Bachelor s degree required; Masters and AU.D preferred

General Skills and Attributes:
  • Knowledge of hearing aid technology and industry practices
  • Ability to maintain strong customer relationships
  • Strong decision making abilities and ability to work under pressure
  • Excellent follow through skills
  • Strong time management and organizational skills
  • Effective communication skills
  • Exceptional presentation skills
  • Team player with leadership abilities
  • Must have ability to assist patients independent of trainer assistance
  • Must have understanding of competitors  products
  • Experience with CRM systems 
  • Strong PC skills (Word, Excel, PowerPoint)
  • Willingness to travel overnight        


Warrenville USA

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