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Territory Manager, Tennessee Warrenville United States,  

Sonova (company)

Posted on : 22 October 2017

Project Description

Sonova Holding AG, headquartered in Staefa, Switzerland, is the leading manufacturer of innovative hearing care solutions worldwide. The group operates through its core business brands - Phonak, Unitron, Advanced Bionics and Connect Hearing - and offers its customers one of the most comprehensive product portfolios in the industry – from hearing aids to cochlear implants to wireless communication solutions.

Founded in 1947, the company is currently present in over 90 countries across the globe and has a workforce of over 9,000 dedicated employees. It is a public company, traded on the SIX Swiss Exchange.

Phonak LLC, headquartered in Warrenville, IL, was founded in 1989 and is the largest group company within Sonova. It manufactures and distributes digital hearing instruments and wireless accessories to hearing health professionals throughout the United States.
Phonak LLC / USA / Tennessee
Territory Manager, Tennessee

Principle Duties and Responsibilities


" Make required number of sales calls per week to current or new customers within territory
" Maintain and increase sales of all products within territory
" Promotion and demonstration of new products
" Training on the fitting and fine tuning of products and software
" On-boarding and training of new accounts
" Needs analysis and provide product solutions for accounts
" Negotiate pricing
" Provide recommendations on marketing strategies for customer business growth
" Maintain strong relationships and rapport with existing and new customers within territory
" Ensure all customer needs are met through personal or group product training
" Represent Phonak at national and regional meetings as required
" Achieve sales quota as assigned in territory
" Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
" Work closely with Business Development Manager to transition and on-board new accounts
" Work closely with Customer Trainers on difficult fittings
" Maintain expense reporting weekly and manage territory with in OPEX guidelines
" Other duties as assigned by management


" Bachelor’s degree required; Masters and AU.D preferred

General Skills and Attributes:
" Knowledge of hearing aid technology and industry practices
" Ability to maintain strong customer relationships
" Strong decision making abilities and ability to work under pressure
" Excellent follow through skills
" Strong time management and organizational skills
" Effective communication skills
" Exceptional presentation skills
" Team player with leadership abilities
" Must have ability to assist patients independent of trainer assistance
" Must have understanding of competitors’ products
" Experience with CRM systems
" Strong PC skills (Word, Excel, PowerPoint)
" Willingness to travel overnight
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Phonak LLC
4520 Weaver Parkway
IL 60555-3927 Warrenville


Warrenville, USA

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