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Technical Services Veterinarian - Canada  

Company managed [?] Still accepting applications

Posted on : 12 June 2017

Project Description

Missions/Responsibilities
  • The Technical Services Veterinarian will ensure technical support for all company companion animal health products to company personnel and veterinary customers in Ontario, Quebec and the Mari-times through timely transfer of information and technical training.
  • Organize and deliver appropriate technical training sessions on company products for internal customers including territory managers, product managers, regional managers and customer service personnel.
  • Provide assistance in the development of communication materials according to marketing plans.
  • Assess and develop the territory managers’ knowledge and skills for the product line by providing field support. This will be accomplished in collaboration with regional managers.
  • Responsible for handling technical inquiries from customers or stakeholders in a complete and accurate manner respecting established deadlines and procedures. Gets involved when necessary, in initiatives that improve and develop customer service and relationships.
  • Ensure management of pharmacovigilance cases in his/her territory.     
  • Develop long lasting and reliable relationships with Key Opinion Leaders (Veterinarians / veterinary universities) and professional/governmental organizations.
  • Participates in key meetings, collaborates and participates in the development and implementation of commercial support tools.




Profiles/Skills
  • Doctorate in veterinary medicine (DMV), license to practice in Canada 
  • Bilingual (French English) mandatory 
  • Good knowledge of Microsoft Office software 
  • A minimum of 3 years of experience in veterinary practice 
  • Experience in animation of professional meetings 
  • Presentation skills; ability to convey technical knowledge at a level adapted to the audience. 
  • Credibility 
  • Ability to analyze and synthesize information Excellent communicator 
  • teaching skills 
  • Creativity 
  • Enthusiasm 
  • Customer focused