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Subject Matter Expert (SME) Saint-Sulpice Switzerland,  

Sophia Genetics (company)

Posted on : 18 July 2017

Project Description

Subject Matter Expert
The Subject Matter Expert (SME) supports Sales Representatives in order to maximize sales by:
  • Traveling regular with Sales Representatives through LATAM Region to meet prospects, customers and strategic accounts in a defined territory where our company Genetics operates. 
  • Bringing expertise and credibility in the sales meetings
  • Being the person of contact for all technical issues
  • Making technical presentations to customers or during conferences
  • Training and updating the sales team, partners & distributors on new releases
  • Regularly interacts with the internal technical teams

The SME Supports the execution of Standard Validation Programsin order to minimize time to routine :
  • Manages the relationship with the customer representatives involved in the Standard Validation Program
  • Participates in the definition of the sampling strategy
  • Understands and explains to the customer the output and results produced during the verification and validation stages
  • Understands and explains to the customer the limitations of the test

Being constantly in contact with prospects and customers, the SME provides market input by :  
  • Formalizing and communicating market all relevant input gathered during sales meetings
  • Requesting for improvements, features or new applications

Qualifications and Experience
  • A master degree in Sciences within a well-regarded institution; PhD will be an advantage.
  • 3-5 years experience in sales or as a product specialist preferably in the clinical diagnostics, biotechnology or medical technology market.
  • Excellent communication skills, including experience in communicating complex scientific principles in simple terms.
  • English (the business language) is mandatory


1025 Saint Sulpice Switzerland

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