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Study Participant Representative (casual hours) Belfast United Kingdom,
Posted on : 14 June 2017
Do you enjoy providing excellent customer service? Are you seeking a position with a flexible schedule? If so, we may have the position for you! Celerion is currently seeking a Study Participant Representative to join our clinical study recruitment team. In this role, you will answer inbound calls from the public interested in information regarding clinical study participation. You will screen callers and recruit those who meet eligibility criteria to participate in clinical studies. You will also be responsible for collecting and entering participant medical history information into our database system and make outbound calls to study participants as needed. Requirements: - Must demonstrate excellent professional telephone communication skills - Must demonstrate commitment to providing outstanding customer service - Be able to sort information from multiple clinical studies and advise participants appropriately - Computer data entry experience preferred - Accuracy and attention to detail essential - Proactive attitude - Previous call centre, telemarketing, or promotional experience highly desirable - A-level education standard required This position is casual hours only and shifts will be scheduled according to business level and staff availability. We need candidates with the ability to work a flexible schedule and this will include mainly daytime shifts but occasionally evening or weekend shifts as well on a rotating basis. Closing date 25 June 2017. Celerion is an equal opportunities employer.
Belfast Northern Ireland
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