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Sr. Manager, Market Access Operations Analytics Palo Alto United States,  

Jazz Pharma (company)

Posted on : 30 June 2017

Project Description

  • The Sr. Manager, Market Access Operations Analytics will support and lead Continuous Improvement (CI) / Operational Excellence (OE) efforts to build and improve scalable business processes in Market Access for our company.
  • The Sr. Manager must partner across Market Access and other data analyst functions to scope, prioritize, and deliver data analyses that inform process improvement decisions and ongoing process performance monitoring. 
  •  Example Market Access business processes include: patient services, channel distribution, and payer contracting. 

Essential Functions
  • Create process and value stream maps for critical business operations
  • Assess business process effectiveness by analyzing baseline performance data; identify improvement opportunities
  • Create performance dashboards and control charts as necessary to monitor process performance
  • Facilitate and support root cause analysis by analyzing data to test hypotheses
  • Lead and collaborate with Brand, Business Operations, and IT partner functions support ongoing performance monitoring and improvement
  • Engage team members at all levels (individual contributor to senior leadership) in formal presentations, informal discussions, and workshops
  • Support accountable leaders in driving data-based decisions and discipline in project execution 

Required Knowledge, Skills, and Abilities 
  • Proficient in Lean / Six Sigma analysis tools (e.g., control charts, variance analysis, hypothesis testing)
  • Familiarity with data reporting and visualization tools (e.g., Excel, Tableau)
  • Experience in market access / managed care is a plus
  • Management/strategy consulting or similar experience preferred (i.e., experience with performing interviews and influencing decision-making)
  • Good communications skills (verbal and written) is a must 

Required/Preferred Education and Licenses
  • Six Sigma Black Belt required
  • PMP certification preferred
  • Bachelor's degree required 

Description of Physical Demands
  • Occasional mobility within office environment.
  • Routinely sitting for extended periods of time.
  • Constantly operating a computer, printer, telephone and other similar office machinery. 

Description of Work Environment
  • Work indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes.
  • Frequent computer use at workstation.
  • May move from one work location to another occasionally.
  • Responsibilities may require a work schedule that may include working outside of normal  work hours, in order to meet business demands.
  • Occasional public contact requiring appropriate business apparel. 

Equal Opportunity:
Our company  is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender-identity, national origin, disability status, protected veteran status, or any characteristic protected by law.


Palo Alto California

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