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Sr. Manager, Market Access Operations Analytics Palo Alto United States,
Posted on : 30 June 2017
The Sr. Manager, Market Access Operations Analytics will support and lead Continuous Improvement (CI) / Operational Excellence (OE) efforts to build and improve scalable business processes in Market Access for Jazz Pharmaceuticals. The Sr. Manager must partner across Market Access and other data analyst functions to scope, prioritize, and deliver data analyses that inform process improvement decisions and ongoing process performance monitoring. Example Market Access business processes include: patient services, channel distribution, and payer contracting. Essential FunctionsCreate process and value stream maps for critical business operationsAssess business process effectiveness by analyzing baseline performance data; identify improvement opportunitiesCreate performance dashboards and control charts as necessary to monitor process performanceFacilitate and support root cause analysis by analyzing data to test hypothesesLead and collaborate with Brand, Business Operations, and IT partner functions support ongoing performance monitoring and improvementEngage team members at all levels (individual contributor to senior leadership) in formal presentations, informal discussions, and workshopsSupport accountable leaders in driving data-based decisions and discipline in project execution Required Knowledge, Skills, and Abilities Proficient in Lean / Six Sigma analysis tools (e.g., control charts, variance analysis, hypothesis testing)Familiarity with data reporting and visualization tools (e.g., Excel, Tableau)Experience in market access / managed care is a plusManagement/strategy consulting or similar experience preferred (i.e., experience with performing interviews and influencing decision-making)Good communications skills (verbal and written) is a must Required/Preferred Education and LicensesSix Sigma Black Belt requiredPMP certification preferredBachelor's degree required Description of Physical DemandsOccasional mobility within office environment.Routinely sitting for extended periods of time.Constantly operating a computer, printer, telephone and other similar office machinery. Description of Work EnvironmentWork indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes.Frequent computer use at workstation.May move from one work location to another occasionally.Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands.Occasional public contact requiring appropriate business apparel. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender-identity, national origin, disability status, protected veteran status, or any characteristic protected by law.
Palo Alto California
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