•Collaborates with manager to develop and implement territory POA and key account plans . Achieve POA•Evaluates progress vs. plan monthly and agrees to course corrections with manager•Contributes to Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities•Engages with peers and District Manager to learn best practices•Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate.•Identify and gather competitive information with sound knowledge of the competitive landscape•Follows through on customer commitments and requests in a timely fashion. Actively gains customer insights•Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date•Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs•Operates within the agreed expense budget aligned with POA priorities•Seeks advise and assistance to organize activities•Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development
The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.
•Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job•Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps)•Some experience with computer systems (CRM databases and MS Office)•Fluency in local language, both in oral and written communication•Relevant local legal qualification•
•Bachelor’s degree in life science or (bio) medical sciences•Knowledge of Customer Relation Management principles•Exposure to interactions with various disciplines and organizational levels•Exposure to project management principles