Sr Associate Global Scientific Communications - United States
Specific Job Duties include: Liaison with contact center vendor for operational support, including staffing, telephony, system access and training requests; Data Monitoring & Management (e.g., Flag inconsistencies and or deviations to the appropriate teams); Support audits and audit readiness as related to MedInfo systems and processes; Support/facilitate contact center meetings; and serve as point of contact/liaison for external vendor partners as related to intake of medical information requests. Some travel may be required — approximately 10%.
Master’s degree OR
Bachelor’s degree and 2 years of Scientific Communications experience OR
Associate’s degree and 6 years of Scientific Communications experience OR
High school diploma / GED and 8 years of Scientific Communications experience
Bachelor’s degree in life sciences or business, or a related field with 4+ years’ experience working on projects with project management tools and processes (e.g., MS Project)
Proficient with the entire suite of MS Office
2+ years’ experience in biotechnology, pharmaceutical and/or healthcare environment
Outstanding organizational and interpersonal skills
Ability to work in a fast-paced, deadline driven environment
Flexible, take initiative and works well independently and in teams.
Experience in contact center role
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.