Specialist Systems Development Engineer - Monitoring - United States
The Specialist Development Engineer will report to the Manager Information Systems based at Amgen’s Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world’s leading biotechnology companies.
The Monitoring team is center of excellence at Amgen to provide monitoring, dashboards and alerting to various IS teams and clients. We monitor everything touching the Amgen network and work with application teams to provide a true service view to trend performance and availability in a continuously integrated environment.
Key Activities for a Specialist Systems Development Engineer include:
Provide management analysis and recommendations regarding investments into new infrastructure and technologies to the business
Serve as a platform Subject Matter Expert for the Monitoring team and work with its members to develop, deploy, maintain, and create dashboards and reports for various Information Systems service groups
Create and maintain SDLC Wiki of standard procedures to mentor staff
Plan and design integration of new tools into existing tools for notification and CMDB ticketing systems
Develop, then automate the full life-cycle of systems and applications monitoring and alerting through API’s
Support NOC utilizing available monitoring tools to deploy business functionality and develop dashboards and provide end to end visibility of business applications
Ensure service is aligned with the key principles of service ownership which includes: meeting the needs of the business, cost effectiveness, scalability, compliance, reliability, and resilience
Master’s degree and 3 years of Information Systems and/or Monitoring Engineer experience
Bachelor’s degree and 5 years of Information Systems and/or Monitoring Engineer experience
Associate’s degree and 10 years of Information Systems and/or Monitoring Engineer experience
High school diploma/GED and 12 years of Information Systems and/or Monitoring Engineer experience
3 years of experience with enterprise monitoring tools in server/network/application domain (Kafka, ELK Stack, InfluxDB, Grafana and Ansible)
Demonstrated understanding of CMDB and Service Desk toolset and cloud platform monitoring experience (AWS/Azure/Rackspace etc.)
Strong understanding of SNMP fundamentals
Demonstrated knowledge of CMDB and Service Desk toolset integration with expertise in Windows/Linux/Unix/Cisco Monitoring tools
Strong exposure to servers, network, storage, database and application infrastructure
Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.
The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.