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Siebel EIM & Configuration Developer - Associate Business Analyst - India  

Company managed [?] Still accepting applications

Posted on : 10 April 2017

Project Description


Job Description
  • Our company  is looking for a skilled individual to complement Organisation. 
  • Internal Operations Systems team in Sales & Marketing department is an integrated part of the Corporate IT Organisation in GSC India, responsible for delivering projects in Region International Operations, manage & support systems for line of business. The right candidate will be working as Business Analyst supporting systems for company  International Operations.


About the Department:
Sales & Marketing department is an integrated part of the Corporate IT Organisation in GSC India, responsible for delivering projects in Region International Operations, manage & support systems for Sales, Marketing, Medical & Market Access teams.


Job Overview:
  • This job requires support resource with 2 to 3 years of Siebel EIM and Configuration relevant experience with knowledge on open UI. 
  • Primary responsibilities include support activities to ensure continuous availability of production systems. 
  • The applicant should have been involved in at least 1 full life-cycle Siebel project. 
  • Experience in Siebel ‘Life Sciences’ Vertical and in ‘Pharma’ Industry Domain is preferred.
  • Role performed out of India, supporting customers in Region International Operations primarily for Business Area – AAMEO & LATAM.



Job Details:
  • Expertise in Siebel Tools and Siebel Application 7.x/8.x.Analyse the ongoing EIM loads set up in IO SELAS
  • Ensure data load requests from different affiliates are fulfilled as per SLA
  • Understand optimization track for existing EIM loads
  • Ensure complete knowledge on the EIM mappings and Informatica mappings created in the system
  • Understand EIM functionalities and solutions implements in across different Regions
  • Ensure sufficient communication to end users & Local admins on the EIM runs and reasons for failures
  • Ensure end user training on data loads on Adhoc basis – coordinate with BRM to ensure training agenda incorporates EIM, Data load training
  • Ensure audit trail tracking for key business fields in all EIM loads
  • Sound understanding of Siebel architecture, data model and PARTY model is mandatory
  • Moderate knowledge in Siebel Configuration and Systems/Application Integration.Moderate knowledge in Integration Objects, Workflows, Workflow Policies, RCR, State Model, Runtime Events, Business Service, Siebel Adapters, MVGs, Links, Symbolic Strings, Scripting (eScript/VB), etc.Experience of working on SQL Server and in PL/SQL
  • Experience in Production support and ticket handling.
  • Experience in Business Requirements gathering, Functional mapping with Siebel and optimizing the Business processes effectively.
  • Siebel certification is an added advantage



Qualifications:
  • 2-3 years of experience in Siebel Configuration & Enterprise Integration Manager (EIM) with knowledge on open UI
  • Exposure to at least 1 full life-cycle Siebel project 



Preferred Qualifications: (NOT mandatory) 
  • Siebel CRM CertificationITIL Certification
  • Experience with Oracle & RDBMS
  • Experience with Pharma business processes
  • Exposure to app development skills within IOS platform is preferred
  • Strong User experience skills
  • Proficiency in SQL, relational databases and dimensional modelling
  • Familiarity with Oracle OBIEE, Qlikview