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Senior Manager QAE Endon United Kingdom,  

Astellas (company)

Posted on : 10 July 2017

Project Description

Job Title:

Senior Manager,  Quality Assurance


Job Family:



Quality Assurance EMEA



Verified by HR:



January 2017




Organisational Fit:

Reports to:

Senior Director, Quality Operations, Quality Assurance Quality Assurance - Quality Operations


Managers and (associate) Directors in APEL, QA, QA of APUS and Regulatory Affairs in APEB and Affiliates, Pharmacovigilance department in R&D, Crisis Team Leader in APEL, Legal Department in APEL


Direct: None

Influences: Directors and/or Managers of European manufacturing Site QA, Technology Managers of Contract Manufacturing Management (CMM) in EUTD, CTM-QA


Purpose of the Position:


  • To realise high quality consistency of products in both the development and commercial stages and contribute to QA support for commercial readiness activity.
  • To monitor the quality risk for Quality Assurance of European marketed products in terms of GMP and GDP and to lead and supervise Quality Assurance of such Products including Development Products, based on Quality Systems of the sites and departments.
  • Products include Active Pharmaceutical Ingredients, Investigational Medicinal Products and Authorized Medicinal Products.
  • To coordinate and cooperate Quality Assurance Activities with European manufacturing sites, CMM and Affiliates communicating with QA and other regions.
  • European manufacturing sites (Plants) include manufacturing Meppel, CTM Leiden, Kerry and Dublin plants.
  • To develop relationships with other Astellas stakeholders (including CRQA-EU, DSP Legal, Operations, Regulatory, Medical Pharmacovigilance and Affiliates).
  • To collect new developments in external Quality Assurance requirements, EMEA, ICH etc. and give the training to relevant departments.


Core Tasks, Responsibilities and Authority:

Senior Manager QAE

  • Proposition for the Pan-European documents to be developed and its preparation and training to the stakeholders. Manage documentation handled in department.
  • Assist in preparation of the Global Audit Plan and monitoring of the plan in the EU region.
  • Surveillance of Significant Quality Issues (SQIs) and resultant investigations in the EU Region.
  • Ensuring IT systems are in compliance with Regulatory and Corporate GxP requirements.
  • Review of implementation and maintenance of the Quality Systems of the Marketing Affiliates.
  • Assessment of the consistency of the Quality System in the Plants.
  • Monitoring and periodical review of Customer Complaints on behalf of Astellas European Organization.
  • Monitoring and periodical review of pan European Quality Systems and participation in Management Review activities.
  • To act for liaison with RAE, R&D and external bodies (European Health Inspectorates) to represent APEL on QA/QC issues and maintaining QA/QC requirements for standards within Production.
  • Advise European plants and affiliates about the quality system to comply with QA requirements.
  • Secretariat and Assist in organising Regional QA Meeting.
  • Review the audit and inspection of plants by Health Authority, external consultant and API Corporate QA. Take part in special audit of the plants and contract manufacturer.
  • Operate cross functional aspects of change control process and integration in Quality System.
  • Coordinate and execution of training programs to QA members
  • Inform and facilitate site QAs of new draft and/or definitive guideline in external Quality Assurance

requirements, EMEA, ICH etc.

  • Secretariat and delegation of Executive Director QAE for European Regional REC (Risk Evaluation Committee) for Risk management of defective medicinal products.
  • Assist in preparing Technical Agreements for European products.
  • Support the Regional and Local product quality review.
  • Audit to the suppliers and Astellas affiliates.

Contribute to the  QA Management and communicate with QA

  • Assist the review of the Astellas QA Manual/SOP and consolidation of the review by the site.
  • Prepare monthly report to QA and EUTD.

Scope of Job

  • The Quality Assurance Senior Manager must have the personal and intellectual standing to command the respect of European, American and Japanese colleagues and Authorities and Suppliers.
  • Other such duties as may be reasonably required by the business.


Mandatory Compliance Requirements: Induction

To be aware of Astellas’ Group Code of Conduct and associated policies and procedures and other applicable laws, codes and regulations: to include the ABPI (The Association of the British Pharmaceutical Industry) and EFPIA (European Federation of Pharmaceutical Industries and Associates) Codes of Practice.


Clarify and seek guidance as required, and raise any concerns, in a timely manner, with relevant manager; which may include reference to the Ethics & Compliance Team and/or Ethics and Compliance Helpdesk.


Undertake and comply with relevant mandatory Ethics & Compliance training and updates to maintain personal awareness; all training to be undertaken in a timely manner.


Be aware of and comply with, the Astellas Way and Astellas Competences, in terms of expected values and behaviours, in addition to Astellas’ HR policies, procedures and guidelines.


Quantitative Dimensions:

  • Regional role - EMEA region
  • Influences Directors & Managers in other functions (e.g. M&D, Manufacturing Plants, CMOs, IS etc)
  • Direct Reports – None
  • Indirect Reports – None
  • Budgetary Responsibility - None

Interpersonal Relationships:

  • Level – VPs, Directors and General Managers, Senior Managers, and Managers.
  • Frequency – Monthly.
  • Role – Listen to quality assurance issues, identify the appropriate application of Regulations and recommend action. Represent APEL globally on QA issues.
  • Int/Ext – All APEL Managers, QA in Japan, US, European Regulatory Authorities, suppliers.
  • Communication:  Verbal – clear exposition of regulations and appropriate alternatives and recommendations.  Written – reports and presentations


Specific Environmental Factors:

  • Travel - Mainly to The Netherlands, also Ireland and other European Countries and some visits to

Japan and US.

  • Availability-Continuous availability, also outside business hours, to respond to serious pharmaceutical technical complaints on behalf of Executive Director Quality Assurance Europe


Professional Profile



  • Good organizational, coordination,  diplomatic, negotiation, presentation and communications skills.
  • Earns the respect of other regional QA teams and stakeholders.
  •  Contributing to global impact projects and/or previous experience leading small QA teams
  • English speaking and writing.
  • Common Sense approach to work.
  • Analytical approach to problem solving.
  • Ability to contribute to strategic planning.
  • Good communication skills, both written and spoken, are necessary.
  • Awareness of Corporate politics and able to manage with sensitivity key stakeholders from diverse cultural and professional backgrounds.
  • Science based degree (Pharmacy preferred).
  • Relevant external pharmaceutical training.
  • Understanding of regional GxP requirements and directives.
  • Appropriate knowledge of product type.  Knowledge aquired typically through manufacturing GMP pharma roles and/or regional QA role
  • GxP audit experience.
  • Knowledge of IT systems compliance to GxP
  • GxP Auditing experience.



Hillswood, United Kingdom

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