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SCM Analyst Cork Ireland,  

Posted on : 18 May 2017

Project Description

AutoReqId 33481 Title SCM Analyst - Italian City Cork State / Province Cork Country Ireland Company Overview The Global Business Solutions (GBS) Center at Cork was established in July 2010 to provide financial shared services such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions, Customer Meeting Services, Global HR Data Management and Medical Information. The current headcount is circa 400 multi-lingual employees and the culture is vibrant and diverse. The GBS was awarded CIMA International Shared Service Centre of the Year in 2013 and 2014, with particular credit to Employee Engagement. Lilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a great career. Other than working with a great team, we also offer a very competitive benefits package, we provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career. PurposeThe role of an O2C Analyst within the supply chain team involves the managing and control of all inventory and replenishment activities to ensure supply to distributers and our patients is maintained at the highest level. The analyst will develop strong relationships with market affiliates, drive continuous improvement and develop solutions that will meet and exceed customer requirements. Responsibilities ComplianceUnderstand and follow all compliance policies, laws, regulations and The Red Book.Ensure adherence to Anti-Corruption requirements when interacting with stakeholdersEnsure all operational controls are completed to level required and within agreed timeframe.Integrate compliance into daily activities.Comply with any corrective actions.Cooperate with investigations, monitoring and auditsOperational ActivitiesControl inventory interfaces with LSP ( Local Service provider)Control inventory movements done by LSP and reconcile SAP with LSPs inventory levels.Run inventory reports and propose actions (scrapping, rebalancing, &)Run interfaces with LSP and ensure orders have been integrated in SAP Manage, track and resolve Tier 2 disputes and route to local affiliates when requiredInteract with local quality departmentSupport operational metrics and SLA reportingLiaise with internal contacts including Finance, Sales and Marketing, Manufacturing and DistributionLiaise with external partners including logistic service providersAct as a power user for O2C Supply Chain ManagementPropose and implement standardization for SCM processesManage all replenishment activities including Purchase order requests and communication with all stakeholders Build and maintain a strong knowledge of the organisations product lines within marketLead & assist O2C Management to ensure all deliverables are met.Pro-actively take control of issues and provide solutions to customer/managementResolve and or escalate issues raised including those raised by team membersMentor and provide coaching support to associate team membersTake accountability for assigned markets and any other tasks as assigned by ManagementCreate, Promote and Maintain Operational ExcellenceProvide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.Continuously looks for ways to improve our service level for our customers /stakeholdersSupports organizational changes. Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processesParticipates in internal and external educational opportunities relevant to the Information or customer service environment. 33481BR Basic Requirements: Education and Experience Fluency in Italian and english is requiredDegree level qualifications in business discipline essentialProcurement & Supply Chain management specialisation preferableMin 2 years of Supply chain /Customer service Demonstrate strong interpersonal, written and oral communication skills.Ability to work in a global multi-cultural environmentAbility to develop good relationships with various levels of personnel in Lilly s Financial organization, Affiliate organization, third party service providers, and external auditorsExcellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner. Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.Demonstrate strong interpersonal skills, written and oral communication skillsAccuracy and attention to detailHigh learning agilityProactive, analytical and pragmatic approach to problem solving.Able to work under pressure, meet short deadlines, multiple priorities and concern for maintaining standards.Good time management skills Leadership skillsPresentation skills.Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.Proficient at high level with Microsoft Office software (Excel, Word, etc &) Additional Skills/Preferences SAP experience an advantage SCM functionality is highly preferableCompliance and controls particularly SOX experience a distinct advantage Additional Information Italian Language fluency is a requirement


Cork Ireland

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