This job is currently Archived,
Posted on : 26 February 2017
Role Description Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant. The Zoetis Global Solution Center (GSC) organization has the charge to design, build, implement and sustain enterprise ERP and Supply Chain solutions based on the SAP technology platform. This Global Planning (APO) Manager position will be part of the GSC and report to the GSC Global Planning Lead who is based in Parsippany, NJ. This role will be the Subject Matter Expert in the Supply Chain Planning modules of SAP. The colleague will work closely with our business counterparts to support and maintain the global template for Zoetis. This positon has a primary purpose of long term support which will also include hands on resolution of break fix incidents, system enhancement requests, and support of projects. This position will: Support "Business As Usual" (BAU) support of every day break/fix issues, enhancement identification and delivery for solution improvements, as well support for ongoing or future projects. Act as internal consultant for the Supply Chain Logistics - Global Planning teams. Work with peers in the BT organization and business representatives to determine business process and solution design leveraging the capabilities of the SAP modules. Support the identification of opportunities to standardize processes and system configuration globally and ensure compliance across all implementation to these standards Collaborate with representatives of other SAP functions to ensure end to end process integration and consistency Develop, prototype, test and implement solution improvements to increase stability, usability and functionality to enable end users to meet business objectives Responsibilities Key Responsibilities Translate and influence business and functional solution requirements with Supply Chain stakeholders Support the global deployment of Global Planning solutions within Zoetis Develop, prototype, test and implement SAP APO solution enhancements Review and analyze solution enhancement requests to determine complexity and provide resource/cost estimates Lead enhancements as required, as well as contribute as a team member to project teams Provide input to long-term IT strategy necessary to achieve organizational objectives Perform thorough analysis to identify all potential impacts for change requests Train and transfer knowledge to other team members, users and stakeholders as required Update and maintain all related functional documentation Conduct Unit tests, Integration tests, and Regression tests Proactively proposing solutions to improve the support of new and existing business processes Develop and manage project plans. Lead projects as required, as well as contribute as a team member to project teams Knowledge transfer to Application Maintenance Services (AMS) support at conclusion on enhancement delivery Client Management Understand client's business strategy, goals, operational processes and technology needs Ensure customer expectations have been met through delivery and ongoing execution of services Gather and analyze business requests to determine how best to create successful resolution for new requests and issues Help consumers understand service offerings available from internal IT service providers and secure appropriate resources for projects, engaging with the business, and facilitating service delivery Support client, prepare business case for BT investment Follow governance processes that facilitate business prioritization and align with BT Facilitate technology initiatives which directly impact clients portfolio Align BT services with current and future needs of the business and its customers while improving quality of services delivered Ongoing Systems & Service Delivery and Process Improvement Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as, feedback on the overall performance of processes and tools Understand key business controls and impacts of changes caused by functionality, technology changes and changing business needs Provide support for global and regional systems and services Work with Business counterparts to ensure audit, SOX and other compliance requirements Identify and initiate process improvements (continuous improvement) Monitor process compliance and performance metrics Deploy global IT processes, develop and maintain organizational quality indicators, and monitor client satisfaction Steward the development and implementation of process capabilities (process, tools and roles) & metrics Execute key operational process activities Manage resources: Other less experienced employees and team members of the SAP COE. Contract FTEs Qualifications: Education: Bachelor Degree in Technical, Logistics, Supply Chain, or Business field required Experience: 8+ years of SAP APO experience with multiple full life cycle implementations Experience in BI solutions is preferred. Experience in international environments Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP capability, Standard industry best practice) in order to produce an optimal business solution Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and also in a team-oriented, collaborative environment Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing Demonstrated ability to interact comfortably with all levels of management and staff Experience in life sciences / pharmaceuticals industry preferred Demonstrated experience of various IT practices, including but not limited to, project management, operational service delivery, large project implementations Demonstrated ability to work across organizational regional and global boundaries, ability to multitask and manage multiple projects in a cross-divisional and cross-functional environment Technical/Functional Competencies: Extensive experience with configuration of SAP ECC 6.0, SCM 5.1 or 7.0 and BI modules in several or all of the following areas: Demand Planning (DP) S&OP Planning and Forecasting Statistical Forecasting Supply Network Planning (SNP) Aggregated Planning Collaborative demand and supply planning VMI Planning Master Production Schedule (MPS) Production Planning and Detailed Scheduling (PPDS) Inventory Planning / Optimization Returns Planning SCM / BI Integration and Reporting Knowledge of key integration points between multiple systems such as ECC, BI, APO DP, APO SNP, Legacy, Reporting, etc. Knowledge of shared service type/centers of excellence operations preferred Business Process Analysis, Design & Improvement Experience leading change by implementing enterprise-wide planning and processing applications Identify, propose, and influence technology solutions to build and maintain the optimal data and infrastructure architecture to support the reporting requirements Project management and systems integration Skills: Excellent written, oral and presentation skills Fluency in English (written and spoken) is a must Knowledge of Dutch and/or French is a plus. Customer focus Strategic thinking and analytical skills Timely decision making and problem solving skills Travel: Some travel may be required (<25%) Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant. Our name, Zoetis (zM-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning "pertaining to life." It signals our company's dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend.
Dublin Republic of Ireland
Find a Job Find Candidates