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Sales Engineer, Liquid Handling Durham United States,  

Posted on : 30 June 2017

Project Description

Tecan is a leading player in the fast growing global life sciences equipment and supply industry. We are specialized in the development, production and distribution of automation solutions for laboratories in the market segments of life sciences, clinical diagnostics and forensics.   We offer you the opportunity to work in a dynamic and innovative company and to be an active member to participate in our business. For the sales unit we are looking for a:   Sales Engineer – Liquid Handling Location:  Upper Midwest The Sales Engineer is responsible for selling the Tecan Liquid Handling product line within the defined territory.  His/her primary roles are to ensure that their sales objectives are met or exceeded within acceptable profit goals.  He/she will also work directly with existing & new customers to identify their needs, understand their application methodology and apply this knowledge to offer a Tecan solution.   Your main tasks: Responsible for providing regular forecast information for territory. Responsible for supporting all aspects of the sale, from pre-sale, including quotes, contracts, demonstration, through the installation and post sale support process. Serves as a responsible representative of Tecan US, Inc. and operates with integrity and honesty in all business contacts. Achieves sales plan for assigned territory. Develops and maintains a high level of consultative sales skills, product and application methodology knowledge with associated features and benefits required to convert customer needs to sales. Obtains sufficient knowledge of accounts in order to develop and maintain account strategies to convert specific company needs to Tecan solutions. Develops and maintains effective time, territory, and account management practices. Participates in or supports local, regional and national shows as requested. Conducts demonstrations and coordinates installations and customer training. Gains customer acceptance by explaining or demonstrating cost reductions and operational improvements. Adjusts content of sales presentations (within the guidelines of regulatory) by understanding the customers' explicit and implied needs. Complies with regulatory requirements for appropriate Market & Business Units. Maintains accurate and timely data in the CRM. Responds to problems or complaints that arise in accounts, either by personal action or by securing the assistance and support from others in the organization. Works as a liaison for reporting customer complaints to Tecan Technical Services and making recommendations to management. Services existing accounts, obtains orders and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales opportunities. Maintains all company supplied equipment and material in a safe, useable and serviceable condition. Completes all reports and customer information effectively and consistently as deemed necessary by the company. Gives feedback to management regarding new potential applications or competition in the marketplace. Ability to travel (often on short notice). Handles essential tasks as assigned, and responds to change productively. Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns. For this position we are seeking a candidate with a BA degree in Life Sciences or equivalent and have a minimum 3 years experience in capital equipment in the Life Science market.  The successful candidate should have broad industry knowledge with microplate instrumentation experiences a plus, well-developed PC/MAC skills including: MS Windows, MS Excel, Word and PowerPoint, as well as experience with a CRM.  Possessing a valid driver's license is also required.  Please apply online and submit your resume to:   Equal Opportunity Employer/Affirmative Action/Minority/Female/Disabled/Veteran. If you need assistance applying for this position please call Human Resources at (800) 338-3226 or email              


Durham NC USA

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