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Sales Desk Representative Nuneaton United Kingdom,  

HORIBA Mira (company)

Posted on : 09 June 2017

Project Description

  • Our company is a global provider of pioneering engineering, research and test services to the automotive, defense, aerospace and rail sectors. 
  • We work in close collaboration with vehicle manufacturers and suppliers around the world, providing comprehensive support ranging from individual product tests to turnkey engineering design, development and build programmes. 
  • With over 70 years  experience in developing some of the world s most iconic vehicles, our engineers utilise the latest test facilities and simulation tools to make vehicles and journeys safer, cleaner, more efficient and rewarding. 
  • We are looking for customer-orientated sales desk representative to support a proactive and result-driven new sales desk function for our company.
  •  The target is to ensure excellent inquiry handling standards and maintain high customer satisfaction whilst delivering an efficient service linking Business Development with Customer Services

Essential experience for this role; 
  • Proven customer support experience 
  • Experience directly working with customers and internal departments 
  • Working knowledge of computers and comfortable with maintaining electronic data  

Preferred experience for this role; 
  • Customer service Desk experience 
  • Sales Desk experience 
  • Problem resolution 
  • Strong administrative background 
  • Strong CRM experience 

Essential skills for this role include; 
  • Effective phone contact handling skills and active listening 
  • Customer orientation and ability to adapt/respond to different types of needs 
  • Ability to multi-task, prioritise and manage time effectively 
  • Excellent communication skills  

Essential qualifications include; 
  • GCSE Maths and English A-C  

Preferred qualifications include; 
  • Qualification in Business Administration 
  • Qualification in Customer Services 

Other information
  • Flexibility with working hours are a must with this role, core hours will be within office hours but may require flexibility at times. 
  • The sales desk will run between 8.51am  5.15pm Monday  Friday 37.25 hours per week  with additional flexible working requirements at times. 
  • This role will be within a team, sharing responsibilities. 


Nuneaton UK

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