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Quality Assurance / Quality Control Liaison - Netherlands  

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Posted on : 04 June 2017

Project Description

Programme background 
  • The USAID Global Health Supply Chain - Procurement and Supply Management program (GHSC-PSM) is designed to ensure uninterrupted supplies of health commodities to prevent suffering, save lives, and create a brighter future for families around the world. 
  • This is supported by President’s Emergency Plan for AIDS Relief (PEPFAR), the President’s Malaria Initiative (PMI), and USAID’s family planning and reproductive health program and Zika. 
  • GHSC-PSM is improving the availability of health commodities on a sustainable basis by meeting the following three objectives; 
  • Global commodity procurement and logistics, Systems strengthening Technical Assistance, and Global Collaboration to improve Long-Term Available of Health Commodities. The design and implantation of product quality assurance (QA) for GHSC-PSM project’s prime task orders, TO1, TO3 and TO4 is led by FHI360, GHSC-QA contractor. 
  • The QA/QC Liaison is to collaborate and liaise with GHSC-QA and procurement teams, and is responsible to relay information, to facilitate conversations and communications, and to support implementation of GHSC-QA requirements.    

  • Collaborate with GHSC-QA contractor and internal GHSC-PSM Teams, and foster good relationship. 
  • Ensure GHSC-QA requirements are available and implemented for each product. 
  • Support in development of procedures for GHSC-PSM team, reviewing and refining them to align with GHSC-QA requirements. 
  • Document and coordinate QA/QC requests in the PSM Management Information System.
  • Maintain QA/QC results in ARTMIS. 
  • Coordinate in addressing incidents or QA related issues across functional teams.  
  • Summarize issues/problems and drive towards solutions. 
  • Manage QA/QC related deadlines throughout the procurement and supply chain process by liaising with GHSC-QA. 
  • Assist in market withdrawal and recalls. 
  • Periodically review QA processes/requirements. 
  • Inform GHSC-QA about incoming orders.  Communicate with immediate supervisor any issue or incident that requires escalation or notification. 
  • Perform other duties and responsibilities as required.   

  • Bachelor’s degree or equivalent work experience 
  • Minimum 3 years of experience working in quality assurance, preferably in pharmaceutical, diagnostic tests or laboratory supplies or technical knowledge of one or more of GHSC-PSM product areas. 
  • Knowledge of and experience with pharmaceutical GMP and GDP requirements 
  • Experience in supply chain and health commodity Quality Assurance is a plus 
  • Solid understanding of USAID and Federal Acquisition Rules 
  • Demonstrated ability to communicate clearly and concisely both orally and in writing. 
  • Ability to work both independently and as part of a team. 
  • Fluency in written and spoken English.