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QA Customer Service Coordinator Braunton United Kingdom,  

Posted on : 08 May 2017

Project Description

Tracking Code 2015886 Job Description To be a single point of contact with key contract customers for quality related interaction Technical agreements Change control Audit scheduling. Support the on-going implementation and operation of key quality systems and act as voice of the customer. Management of technical agreements, ensuring technical agreements are managed and approved in a timely manner and that the requirements of technical agreements are incorporated into the Perrigo Braunton quality management system. Providing communication to contract customers and contract givers on changes. Informing contract givers and license holders of changes instigated by Perrigo and ensuring license changes and customer requests are fed into the Perrigo Change control Data analysis - taking data and reporting and presenting it to provide information and in site to the restro of the QA team and wider organisation Coordinating preparation for customer and 3rd party audits Collating quality data for customer specific reports and communicating quality performance with customers Coordinate with purchasing on supplier quality management Providing support for other team members in management of key quality system processes Required Skills Demonstrate knowledge of pharmaceutical legislation and a good understanding of GMP. Compliance based focus – performance against regulations and reasonable customer expectations, corporate and internal standards. GCSE pass or equivalent in Maths, English and a Scientific subject. Ideally can speak a second language. Good report writing skills. Effective communication – written and verbal – can convey information positively, succinctly, objectively. Must be proficient in computer software programmes such as word and able to manipulate and present data using pivot tables, charts and lookup. Proactively identifies gaps, issues, and opportunities for improvement, offers solutions and works with colleagues to collate, review and implement the best plan. Job Location Braunton, Devon, United Kingdom Position Type Full-Time/Regular


Braunton Devon United Kingdom

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