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Program Manager (m/f)  External Customers in our Professional Services Team Munich Germany,  

Definiens (company)

Posted on : 19 May 2017

Project Description

For the earliest possible start date we are searching for a highly qualified Program Manager (m/f) - External Customers in our Professional Services Team to join our expanding Professional Services team in our HQ office.

  • Manage Project Pipeline 
  • Observe and ensure seamless services operations at all levels 
  • Coordinate Generation of SOWs: Closely interact with all stakeholders (sales, presales, lead consultants, VP Services) to generate SOWs in a timely manner 
  • Does Project Management of key projects 
  • Plan and coordinate Resource allocation 
  • Reporting & Forecasting: QTD/YTD revenue and Revenue forecast QE/YE 
  • Interfacing with other Departments, primarily with the commercial (business acquisition) team 
  • Work together with Research Team, CMO-team and Product Development to ensure seamless delivery of services projects 
  • Collaborate with Product Marketing to support marketing messaging and to promote c Services 

  • Bachelor s degree or higher in a scientific or engineering discipline (biology / physics / biotechnology / bioinformatics) 
  • Extensive successful track record in project management in Bio-pharma, CRO, Health Care or related sectors 
  • Experience in customer facing roles is essential 
  • Ability to work in a fast-paced and growing company 
  • Excellent communication skills: crisp, simple and to the point 
  • Strong presentation skills and ability to ask excellent questions 
  • Highly resilient and able to composedly work under stress 
  • Strong Organizational Skills 
  • Ability of multi-tasking and decision making 
  • Business Acumen 
  • Readiness to travel and to work at customers  sites 
  • Fluent in English, German a plus 

We offer
  • This is a challenging and rewarding position within a pioneering company that works with cutting edge technologies. 
  • We offer a modern, creative and international working environment with great colleagues and team spirit and excellent working conditions with ongoing professional development opportunities. 


Munich Germany

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