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Production Associate III - United States  

Sonova (company)

Posted on : 15 April 2017

Project Description

Sonova Holding AG, headquartered in Staefa, Switzerland, is the leading manufacturer of innovative hearing care solutions worldwide. The group operates through its core business brands - Phonak, Unitron, Advanced Bionics and Connect Hearing - and offers its customers one of the most comprehensive product portfolios in the industry – from hearing aids to cochlear implants to wireless communication solutions.

Founded in 1947, the company is currently present in over 90 countries across the globe and has a workforce of over 9,000 dedicated employees. It is a public company, traded on the SIX Swiss Exchange.

Phonak LLC, headquartered in Warrenville, IL, was founded in 1989 and is the largest group company within Sonova. It manufactures and distributes digital hearing instruments and wireless accessories to hearing health professionals throughout the United States.
Connect Hearing / USA / Aurora (IL)
Production Associate III
The Opportunity

Phonak LLC is seeking a Production Associate III who will perform manufacturing functions associated with the following:

• Assembly and service of ITE custom hearing aids, Slim-tips, C-Shells and Ear Molds
• Assembly, service and testing of BTE, RIC and FM systems

This position will be based out of Aurora, Illinois.


• May perform any or all of the following ITE functions:
o Close CIC
o Close Nano
o ITE Diagnose
o SDS Diagnose
o ITE Listening and Visual
o SDS Listening and Visual
o Wiring
o Quality Auditing

• May perform any or all of the following functions
o BTE Diagnose
o FM Diagnose / Repair
o BTE Visual / Listening
o FM Acoustical / Visual / Listening
o RTS III (Repair / Return to supplier)
o Quality Auditing

• Visual inspects product, identifies defects/rejects and escalates as required
• Performs general routine machine maintenance and daily workstation clean-up
• Active participation in quality improvement processes
• Initiates process improvements and motivates peers to achieve team goals
• Meets established individual and team goals
• Maintains workstation in a clean, safe and orderly manner
• Flex to various positions as business needs require


• HS diploma, GED or equivalent
• 3 - 5 years of manufacturing experience
• Previously held Production Associate II position
• Must be able to speak, read and write in English

General Skills and Attributes:
• Willingness to work in a team environment
• Open to flex/change job assignments
• Good communication and interpersonal skills
• Excellent manual dexterity, use small hand tools and light bench equipment
• Able to read small font, follow and understand work instructions
• Demonstrated understanding of ESD and handling of material in accordance with established safety procedures
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Phonak LLC
4520 Weaver Parkway
IL 60555-3927 Warrenville