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Product Support Specialist Interventional Cardiology Leiden Netherlands,  

Posted on : 22 November 2016

Project Description

As a Product Support Specialist you will provide first-line support to medical and industrial professionals.               Responsibilities:providing product demonstrations and helping sales teams in pre-sales operations  installing and configuring Medis software solutions at customer s sites                    providing extensive training and support to interventional cardiology team                    providing customer support by phone, e-mail and other internet-based solutions                    reproducing and analyzing customer issues                    categorizing and prioritizing customer issues                     participate in gathering customer feedback on products and take part in R&D meetings                    identifying potential sales opportunities                   Candidate Profile:Education and Experience Preferably experience in the field of interventional cardiology Knowledge about (interventional) cardiology and associated technical environment Bachelor's/Master s degree in a (bio)medical imaging or an IT related discipline knowledge about DICOM-connectivity is a plus Personal Skillsexperience in interventional cardiology, such as hands-on in cath labs is a plus customer-oriented, representative, responsible and creative                   attentive to detail, committed and persevering                    ability to work both in a team and independently                    outstanding problem solving skills and strong organizational skills                   ability to manage multiple tasks to completion                   flexible with a hands-on and pro-active mentality                    excellent communication skills, written and verbal, minimally in English                   willing to travel regularly (inter)national  About us:We are a highly innovative company, where analytical software is developed for the accurate and quantitative analysis of medical images in the cardiovascular domain. Our products are used in the field of interventional cardiology (using X-ray and IVUS / OCT imaging) and for noninvasive diagnostics (using MRI and MSCT imaging). Our latest developments may have a high impact in the diagnosis and treatment of patients undergoing PCIs. We have close collaboration with key-opinion-leaders in the field and our software is distributed worldwide. Over the 25 years of its existence, we have obtained a strong brand-name world-wide: we are a global highly-respected player. Office location: As a product support specialist interventional cardiology you will work from our corporate office in Leiden.Our offer:A stimulating work environment with highly educated professionals, working on innovative products                   A position in a field with significant growth potential and high societal relevance                   A market-conform salary including attractive secondary conditions      


2316 XG Leiden, Netherlands , South Holland, Netherlands

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