This job is currently Archived,
Posted on : 26 January 2017
AutoReqId 31282 Title P2P Analyst City Cork State / Province Cork Country Ireland Company Overview The Global Business Solutions (GBS) Centre at Cork was established in July 2010 to provide financial shared service such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions (Customer Meeting Services, Global HR Data Management, Medical Information, and Content Management). The current headcount is 400+ multi-lingual employees and was awarded CIMA International Shared Service Centre of the Year in 2013 and 2014, with particular credit to Employee Engagement. Responsibilities Support team members on various processes in P2PBe seen as a go-to information resource for other team membersLiaison between managers and team membersReview key metrics and communicate to managers to ensure KPIs are being met.Support training of new team members Be point of contact in GBS for global P2P projectsWork with Global Process Owner for P2P and other Zones to support P2P global projectsLiaise with management team to ensure projects are aligned with GBS P2P visionAble to communicate change effectively across different levels of the organizationReview documentation associated with new global processesAccounting Quality Reviews (e.g. sample audits)Perform quality reviews, root cause analysis and resolve issuesDeliver training as neededBuild Strong Working Relationships with:Local Controllers and accountants for assigned affiliates Other SSC functions: GA, O2C, etc. Create, Promote and Maintain Operational ExcellenceP2P Process improvement coordinatorChampion throughout P2P a process improvement philosophyIdentify, and work with the P2P team to identify, key process improvementsCoordinate the delivery of P2P process improvements within the GBS and globally as appropriateCross Tower Interactions OwnerWork with other Towers/Departments to ensure that the required information is flowing in a timely fashion and adding value to the affiliatesIdentify key risk areas of concern within the other towers and ensure that management are awareHighlight and implement areas of improvement in the processSupports organizational changes. Demonstrates flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances.Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processesParticipates in internal and external educational opportunities relevant to the Information or customer service environment 31282BR Basic Requirements: Education and Experience +3 years SSC/GBS P2P experience.Business/ Accounting qualification at degree level or aboveSix Sigma and/or Project workAble to communicate change effectively across different levels of the organization.General business/functional knowledgeAdvanced proficiency in using Microsoft Office software (Excel, Word, etc.)Strong interpersonal, written and oral communication skillsStrong analytical skillsCompliance and controls experience.Strong research and issues resolution skills Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner. Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.Good time management skills.Proficient with Microsoft Office software (Excel, Word, etc &) Additional Skills/Preferences SAP Experience Additional Information Understand and follow all compliance policies, laws, regulations and The Red Book.Ensure adherence to all document retention requirements in line with Lilly Global Record Retention Schedule and any applicable local legal requirements, including filing, storing, archiving, and destroying documents at the end of the record retention periodEnsure all SOx and Operational controls are completed and followed to level required and within agreed timeframe.Integrate compliance into daily activities.Comply with any corrective actions.Cooperate with investigations, monitoring and audits.
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