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Office Coordinator - United States  

Bio Clinica (company)


Posted on : 19 May 2017

Project Description

Job Description 
  • We are seeking a Temp. to fill an Office Coordinator role for our Research site.
  • This assignment will be for about 13 weeks. 
  • The Office Coordinator oversees the main office reception area, coordinates general office related functions and provides office support to ensure efficiency.     

Primary Responsibilities:  
  • Greet and assist patients/visitors in a courteous + professional manner at all times 
  • Answer incoming calls, transfer outgoing calls to appropriate staff, and take messages 
  • Confirm patients next appointment 
  • Maintain patient and visitor logs 
  • Update patient information in the system 
  • Perform administrative duties (e.g. typing letters, correspondences, emails, and reports, data entry, maintenance of mailing lists via databases, faxing, photocopying, and filing) 
  • Check in patients in Clinical Conductor 
  • Ensure Prescreen/Screening paperwork is complete and photocopy/scan patient’s governmental issued ID in the system 
  • Operate various office equipment including IBM compatible computer, fax machine, and copier 
  • Work with various Vendors, place orders, and oversee receipt and delivery 
  • Schedule transportation for patients for OPC and Phase 1 Clinic 
  • Scan or log in boxes/packages received with tracking information for site and saved on the s:drive 
  • Sign for deliveries and ensure all deliveries reach their destination within the company 
  • Order and stock office and kitchen supplies when delegated and authorized by Office Manager 
  • Provide training to any new staff or PRN staff in reception area/front office 
  • Perform miscellaneous job-related duties as assigned   

Required Skills 
  • Professional telephone etiquette and presentation 
  • Excellent verbal and writing skills 
  • Demonstrate patience and positive/friendly attitude while interacting with internal and external parties at all times 
  • Strong interpersonal, customer service, multi-tasking, and organizational skills 
  • Detail-oriented 
  • Handle sensitive/confidential information appropriately 
  • Takes initiative, reliable, quick learner, and a team player 
  • Proficient in various office equipment, web-based software, Outlook, and MS Office   

Required Experience 
  • Minimum of HS Diploma and/or GED Transcript required; Associate’s Degree or higher preferred 
  • Minimum of 4 to 5 years of administrative experience