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OE Solutions Manager Slough United Kingdom,  

UCB (company)

Posted on : 23 May 2017

Project Description

  • We put our heart, soul, and skills into making a difference for people living with severe disease. 
  • Working together to push the boundaries, we blend the best of our talents to unlock innovation.  
  • Will you join us in our pioneering adventure? 

About Us:
  • We put our heart, soul and skills into making a difference for people living with chronic disease. 
  • Working together to push the boundaries, we blend the best of our talents to unlock innovation. 
  • We aspire to be the patient-preferred global biopharmaceutical leader, transforming the lives of people with severe diseases, and need exceptional individuals to achieve this goal. We are looking for enthusiastic and talented professionals who thrive on challenge and change to make the difference and deliver results. 
  • To strengthen our Operational Excellence Team, we are looking to fill the position of: OE Solutions Manager 
  • Our challenge: Your impact! Will you join us in our pioneering adventure? 

About the Role
You will:   
  • Act as the local OE coordinator and co-facilitate strategic reviews with European and regional management teams. 
  • Manage functional & process questions raised by local employees, connect with external vendors where required and communicate solutions 
  • Provide regional business requirements to the European CLRM and Reporting teams. 
  • Manage the local Incentive Compensation process in cooperation with a central team 
  • Monitor & Maintain Health Care Organization & Account data quality. Support the Data Privacy and Consent Management process. 
  • Request new users and assign access rights and manage territory structures of customer facing teams 
  • Test and train new CLRM releases, new users onboarding across the relevant applications. 
  • Analyse & monitor user adoption and drive local actions with European and regional teams 
  • Support deployment & maintenance of the OmniChannel Program, for a broad range of communication channels towards our customers. 
  • Act as data coordinator for customer segmentation and marketing content services. Interface for Event Management processes with the regional marketing organization 
  • Be an active contributor in the European OE Solutions & Engagement networks. And a regional coordinator for localisation of European communications linked to projects  

About You
You should:   
  • Have a BBA/MBA study degree and management experience in the pharmaceutical or medical devices industry 
  • CRM System & Business Process knowledge and understanding 
  • Be able to drive change management with aability to handle risk and uncertainty. Working in a cross functional international context, 
  • Have ddemonstrated project management skills 
  • Be solution oriented, innovative and creative with focus on delivering customer value impact 
  • Have a willingness to travel  

What We Offer
An opportunity to:   
  • Report directly to the global CLRM Program Lead, be the key connector between the European OE organization and the regional organization. 
  • Work within a diverse and interesting scope which connects with all operational parts of our customer facing organization. 
  • And be accountable for the integration, execution, evaluation and optimisation of various European OE initiatives within the local business environments. 
  • Be the key person for strengthening end user adoption for the various OE initiatives across our customer facing teams and support units in collaboration with line management. 
  • Contribute to European system, tool and process optimisations as a member of a European team of Solutions Managers and have significant interaction with stakeholders.  

About Company:
  • Our company  is a global biopharmaceutical company. We focus on discovering and developing innovative medicines and lateral solutions that can transform the everyday lives of people with severe diseases of the immune system  or the central nervous system. 
  • With more than 7500 people in approximately 40 countries, our company  offers an exciting working environment where initiative can flourish and those with a can-do  attitude can thrive.  Scientific excellence, innovation, co-creation, lateral thinking, reinventing the way we do things &these are some of the key competencies we are constantly developing, and looking for, at our company.

Job Segment:  Medical, Pharmaceutical, Manager, Marketing Manager, Medical Device, Healthcare, Science, Management, Marketing                       


Slough United Kingdom

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