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IT Technical Operations - Labs Management - Belgium  

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Posted on : 21 March 2017

Project Description

IT Technical Operations – Labs Management 

  • This position partners with the Technical Operations departments and more specifically with QC and Analytical  departments to orchestrate the end-to-end laboratories processes, in order to ensure timely analysis of company products. 
  • The scope includes the following processes: 
    • Analytical methods validation 
    • Stability Studies Management 
    • Contract Laboratory/Manufacturing Outsourced analysis 
    •  Sample Management and Batch release Analysis 
    •   Environmental Monitoring 
    • Labs capacity planning 
  • One of the main goals is to achieve operational efficiency through global, standardized solutions. 
  • Business relationship and stakeholder management are key to settle an ambitious and solid partnership 
  • Knowledge of the outside world, market trends, best practices, solutions used by industry,... in short, curiosity, innovation and creativity are fundamental to create business values. 


Main Accountabilities: 
  • Drive the scope of labs management (landscape, road-map, budget, projects and “run” activities including reporting. 
  • Align and communicate with the relevant stakeholders: 
  • Discuss and challenge business requirements on a global and local level with Business Process owners, LIMS Administrators and key users (mainly from  QC and Analytical Development Labs teams) 
  •  Build, implement and support standardized and globalized solutions for company QC and Analytical Development Labs 
  •  Deliver projects in close collaboration with all parties involved (business and IT, internal and external partners), following the company IT project methodology and associated documentation (URS, FS) 
  •  Deliver training to Key users, LIMS Administrators and support key-users (transition to “run”) 
  • Assess impact of any change on Labs solutions 
  • Ensure compliance of the solutions to global process and legal requirements, follow validation guidelines and standard operating procedures 
  •   Follow market trends and industry best practices with the aim of sharing the acquired knowledge inside company and applying it to be proactive and propose innovative solutions. 
  • Actively take part in the implementation of the IT strategy 
  • Insure coherence and alignment of Labs solution with IT Strategy 


Expected skills & experience: 
  • Education - Bachelor or Master Degree (in Engineering, Computer Science, biosciences,…) 
  • Language – French & English 
  • Functional & technical knowledge of laboratories applications more specifically 5+ years’ experience in Labware LIMS 
  • Excellent understanding of off-the-shelf LIMS solution and ability to simplify business processes and standardize IT solution for lean processes. 
  • Good understanding of other laboratories applications (e.g. Empower, ELN IDBS, ELN Biovia, Nugenesis, standalone,…) 
  • Experience in project, program management (4+  years) 
  • Ability to defend good practices from previous experiences and implement robust support model for routine activities 
  • Showing interest in the “trends of the new IT world” (robotics, Advance Analytics, IoT , Mobile experience,…) 
  • Experience with electronic data exchange (e.g. LIMS with SAP; external partners’ solutions,…) 
  • Experience of working in an international, global context 
  • Experience in managing relationships with business partners, external IT service partners /  vendors 
  • Experience in a validated, pharma environment 
  • Experience in SAP is a plus 
  • Six Sigma experience is a plus 


Expected capabilities: 
  • Be engaged to impact patients' lives 
  • Be accountable for the scope of Labs Management 
  • Have an open, positive attitude 
  • Be a team player across different teams and different levels of the organization 
  • Be agile by being able to perform at operational and tactical level 
  • Bring a fresh view... bring the outside world into the  organization 
  • Embrace diversity 
  • Come up with creative and innovative ideas for IT solutions that create value for the patients of our company
  • Be ready to challenge and be challenged 


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