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Head of Service Transition (m/f) - Germany  

Company managed [?] Still accepting applications

Posted on : 20 April 2017

Project Description

Description:
For our Head Office we are looking for a  Head of Service Transition (m/f) 


 Principal Tasks and Responsibilities: 
  • Developing the role of the Service Transition Team in local and global programmes together with Regional or Global Heads offices
  •  Planning and executing new or changed infrastructure services or special global applications 
  •  Global and Local support for IT Operations initiatives requiring project support.
  •  Defining process/standards/templates for the planning and provisioning of infrastructure deliverables
  • Monitoring of project progress and defining pro-actively the needed steps to ensure stability and cost efficiency
  •  Responsible for Global Service Transition budget and planning



 
 Profile required: 
  •  Graduate in Business Administration or Business Informatics alternatively comparable degree or comparable work experience
  •  Solid experience in building, leadership and development of international teams
  •  Excellent knowledge in the areas of IT application management and IT service management processes (minimum of ITIL practitioner level)
  •  Wide ranging IT experience: Cloud services, ERP systems, databases, midrange operating systems, networks, collaboration services, IT technologies and IT system know-how as well as basic SAP Operations and SAP Infrastructure know how
  •  Profound experience in managing third party vendors for infrastructure services and activities.
  •  Excellent presentation skills up to top management level
  •  High flexibility and willingness to travel
  •  Very good English language skills