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Global Head Training & Education - Switzerland  

Straumann (company)

Posted on : 20 March 2017

Project Description

About us 
  • People at our company appreciate the opportunity to shape our future and create impact. 
  • Encouraging leadership and inspiring ideas from our people has guided us through our proud history of pioneering innovations. 
  • For our Headquarters  we are currently looking for a passionate Global Head Training & Education to join our Customer Marketing & Education Department.
  •  The Head of Global Training & Education is heading the corporate Training & Education team (T&E) which consists of clinicians, training experts and educational program managers.
  •  The future incumbent of the role will be responsible for the successful commercialization of our products and solutions from a training and education perspective.         

Your tasks  

Some of the core responsibilities will be: identifying and evaluating  new educational opportunities, developing new concepts and curricula, enabling  our staff, speakers and our different customer groups to understand, properly  use and where applicable, effectively sell our products by using consistent,  high-quality and up-to-date blended learning formats. 
 Main interfaces include the Product Management Groups, Medical  Marketing, ITI, the regions and subsidiaries. 
  • Strengthen the company brand and drive sales through  customer education and speaker enablement 
  • Develop and deliver the long-term T&E road map including  educational concepts for both product and service related initiatives.
  •  Ensure a  strategic and coordinated approach to T&E activities across all business  areas 
  • Identify, collect and assess educational needs of both employees and  customers 
  • Define and develop educational concepts (curricula) for differentiated  target groups (employees, customers, speakers) as a blueprint for local  adaptation 
  • Apply a blended learning mix with a special focus on integration of  online learning platforms, including ITI Online Academy, and manage  relationship and contracts with third parties 
  • Support various customer segments, including specialists,  GPs, dental technicians, dental nurses, hygienists with learning pathways for  their specific learning needs
  • Define and implement  effective onboarding, new product launch and continuous refresher training 
  • Conceptualize and roll-out certification programs for sales  representatives and global T&E managers 
  • Enable different speaker categories to promote our company by supporting  them with teaching content, and speaker development programs (e.g. presentation  and communication skills) 
  • Develop capabilities of online learning and assessment  tools, and tailor learning pathways to respective skill level, to optimize  classroom time 
  • Own and continuously improve the global T&E process in connection  with the global launch process with the objective to consistently deliver  professional T&E concepts and formats that support the successful  commercialization of our products and services 
  • Manage Return on Investment (ROI) analysis of T&E activities 
  • Work with the ITI to develop ITI post-graduate education  curriculum 
  • Build and nurture a global T&E community. 
  • Ensure best practice  sharing between subsidiaries, regions and HQ


Your profile 
  • Degree in Business Administration or equivalent 
  • 10+ years  experience in an international Marketing and/or Education  leadership role in a B2B environment, preferably with experience in and with  Anglo-Saxon and Asian cultures 
  • Ability to develop customer and staff educational plans in support of  organizational strategy and objectives  
  • A proven background of success in a comparable global, regional, or  local role 
  • Proven ability to work in an international matrix environment 
  • Fluent English spoken and written, any other language is an  advantage


Working with Us:
  • It takes the commitment of bright and resourceful people to further  advance our innovative technology as well as our Swiss standard of precision  and quality. 
  • Adding your passion to our high-performance culture is a smart  move.
  •  Are you interested in a challenging job at our company.

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