French Customer Service/Operations Manager - Ireland
|French Customer Service/Operations Manager|
|Little Island, Cork|
|The Global Business Solutions (GBS) Center at Cork was established in July 2010 to provide financial shared services such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions, Customer Meeting Services, Global HR Data Management and Medical Information. The current headcount is circa 400 multi-lingual employees and the culture is vibrant and diverse. The GBS was awarded CIMA International Shared Service Centre of the Year in 2013 and 2014, with particular credit to Employee Engagement. |
The GBS Lilly Management Team is currently looking for a people-oriented, customer centric and forward-thinking French Customer Service /Operations Manager, to join its growing team in Cork. This individual will be an exceptional professional, who consistently exceeds expectations, thrives in a challenging and dynamic work environment, and will be an active contributor to our team. The French Customer Service /Operations Manager, will work cross-functionally and have regular interaction with key business partners.
Lilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a great career “attract and develop talent, build future leaders at all levels, and improve diversity and inclusion across our company”. Other than working with a great team, we also offer a very competitive benefits package, we provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
|Key Responsibilities |
Create, Promote and Maintain Operational Excellence
|Knowledge and Experience: |