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Field Service Engineer Theale United Kingdom,  

TECAN (company)

Posted on : 11 July 2017

Project Description

  • Our company  is a leading company in the fast growing global life science supply industry. 
  • We are specialized in the development, production and distribution of automation solutions for laboratories in the market segments life sciences, clinical diagnostics and forensics.
  •  Founded in Switzerland in 1980, the company has manufacturing, research and development sites in Europe and North America and maintains a global sales and service network in 52 countries.
  • You will have the unique opportunity to make an active contribution to the successful further development of our company.
  • To complete our UK organization located in Reading, Berkshire we are seeking a Field Service Engineer

Field Service Engineer  
  • The Field Automation Specialist is responsible for Preventive Maintenance (PM s) and minor repairs on all company products. 
  • This position has direct and daily interaction with customers, Sales, and Field Automation Engineers/Specialist to resolve problems, offer advice and provide solutions. There is occasional interaction with the Operations and QC Departments to provide assistance with instrument status for customers.

Your main tasks:
  • Performs preventative maintenance and repairs on our company  instruments
  • Ability and willingness to maintain a travel schedule and to travel on short notice. 
  • Performs record keeping of service calls according to company policy. 
  • Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. 
  • Provides back-up service support outside of assigned territory as needed. 
  • Maintains technical knowledge by attending educational workshops, and reviewing technical publications. 

  • Ability to work well under pressure and to multi task
  • Strong organizational skills
  • Strong follow-up skills
  • Ability to complete all tasks assigned in a timely fashion
  • High level of commitment and initiative
  • Willingness to disseminate new information obtained to automation team members
  • Professional phone etiquette required
  • Ability to interact effectively with diverse groups inside and outside of the organization
  • Ability to work effectively with customers
  • Ability to manage time effectively
  • Ability to travel up to 70% of the time
  • Retains a valid driver s license
  • Dependability is a must 
  • Excellent written and oral communication skills (including legible handwriting)
  • A desire to make the difference!
  • Proven team player

  • BS degree in Life Science or Computer Science desired
  • Electro/mechanical experience a plus
  • Well-developed PC skill level, including MS Windows 2000/XP, Windows 7 and Office Suite
  • Possess a valid driver's license If you are interested to work within an international and dynamic company, please send your application in English online.


Theale Reading UK

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