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Field Sales Specialist for Autoimmune in Infectious Diseases (f/m) Munich Germany,  

Bio-Rad (company)

Posted on : 27 March 2017

Project Description

Job Description 
  • Acts as a technical resource to customers and field sales force in presentations, product demonstrations, webinars, and seminars. 
  • Provides technical consultancy with sales representatives and customers to enhance customer satisfaction and drive sales of products and services. 
  •  Plans and executes customer training and instrument installation if applicable.  
  • Implements and performs instrument training programs for customers and field sales force.  
  • Develops and maintains in-depth application expertise on all supported products. 
  • Provides technical customer support (e.g., installation, customer familiarization and training, application consulting, preventive maintenance, and remedial repair).  
  • Troubleshoots and analyzes data for customers to help optimize products and resolve instrument issues.  
  • Provides field support for customers by utilizing available applications for installed instruments and working with Technical Support. 
  • Manages sales field activities, with tactical advice from the Regional Sales Manager, by maintaining close communication with relevant customers and sales representatives.  
  • Decides scheduling of training and installations with advice from Field Sales Representatives, Regional Sales Manager and Supervisor. 
  • Manages customer relations management data base with field sales.         

  Required Skills   
  •  Strong communication (verbal and written), interpersonal, and laboratory skills.
  •  Experience with designing, setting-up and optimizing assays may be required.
  •  Advanced knowledge of supported instruments and various applications.
  •  Valid drivers license with clean driving record.
  •  Experience training others.
  •  Sales skills to help support field sales representatives.
  •  Ability to work remotely from where supervisor resides.     

Required Experience   
  •   Master s degree or equivalent in related field
  •  5+ years related experience, or equivalent combination of education and experience, deep knowledge in Autoimmune and Infectious Diseases.     


Muenchen Germany

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