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Field Engineer - Belgium  

Company managed [?] Still accepting applications

Posted on : 30 March 2017

Project Description


Your role 
  • As Field Engineer,  you are company's main interface for our customers for the implementation of our products, whereby you apply  your technical know-how for the actual installation and work 
  • with internal and external stakeholders for the integration with customer systems.
  •  In this position, you have the chance to interact  with all parts  of the company (during pre-sales, implementation and post-sales) and contribute to the development of the customer operations department. 
  • This position reports directly to the Chief Operations Officer.  




Your responsibilities 
  •  You are responsible for the implementation of company software solutions, which can be on customer infrastructure or on our cloud infrastructure.  
  • You are the interface towards the customer during the implementation, and you interact with our software development team to integrate the company software solutions with customer 
  • systems. 
  •  You provide training to the end-users upon installation of the product.  
  •  You support the sales team in the pre-sales phase, based on your deep technical knowledge of the products. 
  •  After implementation, you remain available to customers for further support. 



Your profile 
  • Engineering  degree  in  computer  science  or  equivalent  through  experience,  with  strong hands-on technical abilities
  • Experience in project management methodologies (eg Prince2) 
  • Excited to work in a fast-paced, intense, rapidly expanding company 
  • Ability to manage time well and meet multiple deadlines in a sometimes hectic environment 
  • Strong  understanding  of  Information  Security  and  Network  Architecture,  with  system administrator skills, knowledge of virtualization and firewall configuration  
  • You are familiar with Mirth Connect and HL7 protocol 
  • You understand how a Java environment and web applications work 
  • You can set up and maintain MySQL and SQL Server databases. 
  • You are  fluent  in  English  and  French,  other  languagues  are  a  plus. 
  • W e  operate  in  an international environment, so you have the ability to travel on a regular basis.





What do we offer you
  • Our company  offers,  on  top  of a complete compensation  package including stock  options,  an exciting  and  challenging start-up  work environment where  trust,  recognition, ambition, freedom  and joy are  key  values.  
  • Considering  the  fast  growth  of  the  company,  our company  also offers attractive career evolution perspectives. 
  • Flexibility in working hours and location are key for a good work-life balance. 



About Us:
  • Our company is a Belgium-based digital health start-up company specialized in the development of integrated tele-monitoring software solutions for chronic disease management. 
  • The initial focus of our company are  patients  with  chronic  heart  failure  (CHF)  and  cardiac  arrhythmia,  equipped  with Cardiac Implanted Electronic Devices (CIED) for Cardiac Rhythm Management (CRM).  
  • Our company's  unified vendor independent software platform addresses the daily pain of  cardiologists  and  nurses  who  have  to  manage  hybrid  tele-monitoring  solutions  from  different implant vendors, and makes patient tele-monitoring significantly more efficient.
  • The solution will subsequently be extended to other chronic disease domains integrating a wide range of tele-monitored medical devices.