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Field Application Specialist Tissue Diagnostics - Belgium  

Roche (company)


Posted on : 15 April 2017

Project Description

As an Application Specialist you are responsible for:
  • The relationship with our customers of the pathological labs  
  • Starting and following-up of our clients' systems  
  • Execute protocol optimisations  
  • Programming of equipment, adaptations according to customer expectations  
  • Supervising the necessary methods and / or device equations  
  • Provide training in the RDB training centre or at the customer  
  • Developing a training schedule and preparation of training manuals for assigned systems  
  • Performing software updates  
  • Ensuring and maximizing customer satisfaction  

Your Profile:
You’re someone who wants to influence your own development. 
You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies. 
Where a job title is not considered the final definition of who you are, but the starting point.
  • You have at minimum a Bachelor in Medical/Biomedical Laboratory Technology, or equivalent in experience;  
  • You already have at least 5 years of experience in support function or  experience in Medical/Biomedical Laboratory Technology, experience within a Pathology Lab is a strong asset;  
  • Trilingual: Dutch, English and French;  
  • Very good knowledge of Microsoft Office, Microsoft Excel, Microsoft PowerPoint 
  • You have good communication and educational skills;  
  • You are very client-oriented;  
  • Detail-oriented and carry out more complex tasks with a lot of attention (troubleshooting) 
  • Orderly and meticulous in collecting and storing the information entrusted to you. You know and apply the existing procedures in this area;  
  • You have a high sense of responsibility in order to achieve the company's objectives, while respecting its vision and values.