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Field Application Specialist - Life Science Group - Australia  

Company managed [?] Still accepting applications
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Posted on : 07 June 2017

Project Description

Job Description     
The purpose for the Field Application Specialist is to provide technical and application support to our customers and further assist our Account Managers (pre and post sales).The position will:  
  • Provide in field application, training support and trouble shooting to internal / external customers 
  • Develop training programs for organisational members and customers 
  • Conduct system seminars, installations, training and connectivity solutions 
  • Provide high level technical support to our customers 
  • Support new product launches 
  • Support sales personnel pre and post sale  
  • Candidates who have a Molecular Biology background and experience with Droplet Digital PCR technology, FACS/ cell sorting knowledge and technical experience that includes Western Blotting and imaging would be ideally suited to this opportunity.                     



  Required Skills   
Essential 
  • Proactive and passionate about maintaining a high standard of support
  •  Superior presentation and training skills
  •  Excellent written, oral communication and interpersonal skills
  •  Excellent computer skills
  •  Excellent organisation and planning skills
  •  Demonstrated initiative
  •  Results driven
  •  Willingness to travel
  •  Current drivers licence 


Desirable:
  •  Proven track record of customer satisfaction in a technical support environment 
  •  Experience at conducting field installations and training 
  •  Experience at building and maintaining strong customer relationships
  •  High level of skills in computer literacy, software usage and laboratory information systems
  •  Industry knowledge, professional affiliations
  •  Able to work independently and pro-actively provide feedback     



Required Experience   
Essential  
  • Minimum qualification PhD in Life Sciences associated discipline 
  • Minimum 3+ years technical experience in a life science laboratory, with strong technical understanding of laboratory procedures and changing trends 
  • Superior technical and application knowledge of life science methodologies and data management software