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Dental Technician CAD/CAM Helpdesk (F/M) - Austria  

Amanngirrbach (company)


Posted on : 10 April 2017

Project Description

  • Education as a dental technician / Education in dental techniques  
  • A high level of knowledge and competency with use of computers (hardware and software) and confidence in working with Microsoft Office  
  • Good knowledge in English is required, respectively further knowledge in other foreign languages is advantageous (especially French)  
  • Strong customer and service focus / orientation  
  • Conflict resolution skills  

  • Provide 1st level support and assistance via remote access (telephone, PC) to CAD/CAM users on software and hardware matters  
  • Record customer concerns and create knowledge data base 
  • Feedback on the continuous process improvement (CPI)