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Dental Technician CAD/CAM Helpdesk (f/m) - Austria  

Company managed [?] Still accepting applications
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Posted on : 10 April 2017

Project Description


Requirements  
  • Education as a dental technician / dental auxillary 
  • A high level of knowledge and competency with use of computers (hardware and software) and confidence in working with Microsoft Office 
  • Fluent knowledge in English and Japanese is required 
  • Strong service focus with the ability to work with multi-cultural clients 
  • Conflict resolution skills  


Responsibilities 
  • Provide 1st level support and assistance via remote access (telephone, PC) to CAD/CAM users on software and hardware matters 
  • Record customer concerns and create knowledge data base 
  • Feedback on the continuous process improvement (CPI)