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Customer Support Team Lead San Antonio United States,  

Posted on : 04 April 2017

Project Description

Provides leadership and supervision for assigned Customer Support Team. Provides direction for the delivery of post sales customer support and is actively involved in customer retention including participation in the resolution of customer concerns and the cause of these concerns. Develops work instructions and procedures according to Quality Control Procedures . Insures all departmental objectives, metrics and measures are achieved. Selects, develops, and evaluates personnel to ensure the efficient and effective operation of the department.Job Description1 -


San Antonio Texas

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