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Customer Service (Full-time) Stockholm Sweden,  

Posted on : 04 April 2017

Project Description

Customer Service (Full-time) for our Swedish subsidiary in Stockholm. We are a dynamic globally active company within the medical products industry with approx. 700 employees. With 16 subsidiaries and more than 40 distributors, we are located in more than 60 countries.We are looking for support in ourCustomer Service (in full-time)for our Swedish subsidiary in Stockholm.Your responsibilities: You will ensure a high standard of satisfaction of the needs and wishes of our customers in Sweden and Denmark by providing an outstanding customer service to them. You will also support the Swedish subsidiary in administrative assignments occasionally. Moreover, your tasks are: Maintain current and develop new customer relationships Gather and process orders, backorders & special orders within omni-channel distribution setup (mail order, online orders, wholesale), handle credit notes Handle claims of textiles and breast forms Advise customers & end-consumers via telephone or e-mail in Danish and Swedish Conduct promotional activities with target groups within local market budget Implement territory-related special promotions together with sales force Administrate consignment stock in collaboration with sales force Support regional marketing, GM and finance by close collaboration Run periodical analysis and create reports on sales Administrate item numbers & price lists Administrate contact data of customers and end-users  Our expectations: We look for a passionate personality to join our customer service in Sweden with strong communication skills and joy to provide support to Danish and Swedish customers. You should work in a pro-active, hands-on and solution-oriented way. Furthermore, you convince us by: A Degree or qualification in business management administration (or other applicable job related curriculum) Business fluency/mother tongue in Danish and Swedish is a must English proficiency is of high advantage Experience in customer service & sales support Experience in administrative management Affinity to medical industry and knowledge of health system in Denmark preferred  knowledge about Sweden is an additional advantage Proficient in Microsoft Office and warehouse management software (e.g. Navision) We offer: An interesting and versatile job in an innovative and international company and within a great team.Please send your English application, including motivational letter, salary expectation, earliest starting date and your resume to our HR-department, Tina Gross, e-Mail:   


Stockholm Sweden

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