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Customer Quality Program Professional - United States  

Perrigo (company)


Posted on : 29 May 2017

Project Description

Job Description 
  • Our company is  a leading global healthcare company, delivers value to its customers and consumers by providing Quality Affordable Healthcare Products
  •  Founded in 1887 as a packager of home remedies, our company  has built a unique business model that is best described as the convergence of a fast-moving consumer goods company, a high-quality pharmaceutical manufacturing organization and a world-class supply chain network. 
  • Our company  is the world's largest manufacturer of over-the-counter ("OTC") healthcare products and supplier of infant formulas for the store brand market. 
  • The Company also is a leading provider of branded OTC products throughout Europe and the U.S., as well as a leading producer of "extended topical" prescription drugs.Our company sells its products primarily in North America and Europe, as well as in other markets, including Australia, Israel and China. 
  • Joining us  means joining a team that is driven and excited to make healthcare products more affordable around the globe. 
  • Our products improve our consumer’s quality of life – let us improve the quality of your career. 
  •  This position will manage Quality Program activities in support of Retail Customers: Establish and maintain programs which meet customer requirements for quality/compliance, regulatory, and technical data and evaluate their on-going effectiveness in maintaining the company’s relationship with Retail Customers. 

Required Experience 
  • Completed Bachelor’s degree in a scientific field or relevant field 
  • Knowledge of quality and compliance standards in the pharmaceutical industry is also necessary as demonstrated through a minimum of one to three years Quality and/or Compliance experience in the pharmaceutical industry. 
  • Knowledge of project management methodology with project management certification preferred 
  • Experience in executing continuous improvement and change management with Lean Sigma certification preferred 
  • Strong analytical skills are necessary to include the knowledge of data mining through use of statistical software methods. 
  • Excellent organization and planning skills are required. 
  • Familiarity with the company’s processes, systems and data is strongly preferred 
  • SAP skills are necessary to maintain customer program data 
  • Strong communication skills are required as are presentation skills and the ability to work with customers, internal employees and managers at all levels and in different cultures globally 
  • A customer focused mindset is required , and the ability to listen to the customers, take a large amount of information, synthesize it and report back in a professional way (both orally and written) 
  • The ability to deliver results through excellent planning, organization and strong execution 
  • Conflict management and negotiating skills preferred