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Customer Care Representative - Canada  

Sonova (company)


Posted on : 12 June 2017

Project Description

  • Stay connected to a career that will take you all the places you want to go.  What makes us different?  
  • For starters, we are Canada’s largest hearing aid retailer, with the largest network of registered Audiologists and Hearing Instrument Practitioners.
  •  We have over a hundred locations from coast to coast and a variety of positions. 
  • We take pride in our staff and work one on one with you to ensure your success and happiness with the company.  
  • Come see why we have been voted as one of Canada’s greatest places to work for 3 years running.          
  • We believe that every sound connects us to our world, and it’s our role to keep or make this connection for our valued customers. 
  • To accomplish this, we want and need the best customer care representatives who share our enthusiasm, passion, and skill in helping more people.

Your tasks        
  • You are responsible for providing exceptional, quality customer care in an efficient, timely manner while running the day to day operations of the clinic. 
  • Duties include, but are not limited to, general office administration, scheduling, billing, client service, sales and minor cleaning and repairs of hearing aids (extensive training provided). 
Your profile 
  • Experience in working with the elderly and/or hard of hearing considered an asset. 
  • Reception/ office experience and MS Office knowledge required. Grade 12 education or higher.           

Our offer           
  • Our award-winning organization offers a rewarding work environment bolstered by the strength and support of our global company partnership. 
  • A unique and attractive competitive total compensation package rewards you now, and in the future, with an attractive base salary; our proprietary performance rewards program; a comprehensive benefit plan and unparalleled support network.            
  • Connect Hearing is committed to creating a diverse environment and is proud to be an affirmative action/ equal opportunity employer. 
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.