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Credit Controller - United Kingdom  

DCC Vital (company)


Posted on : 16 April 2017

Project Description

Purpose of the Job:        
  • To maximize cash inflow by prompt and professional collection of accounts due, in order to reduce debt, increase cash flow and reduce risk.  
  • To provide a helpful and friendly service to all our customers and carry on the customer care policy through all processes.   

Main Duties/Responsibilities and Knowledge/Skills Requirements  
 Key Duties: 
  • Chasing debt by telephone and e-mail and reducing debtor days 
  • Allocating payments in accordance with customer remittances 
  • Processing reminder letters and monthly statements 
  • Liaising with Key Accounts, Sales and Customer Care departments to resolve outstanding queries
  • Ensuring all major accounts adhere to agreed order to cash cycle 
  • Daily and month end reporting and account reconciliation 
  •  Investigating and resolving queries relating to non-payment of invoices
  • Working to strict monthly collections targets 
  • Other duties as and when required  

 Knowledge and Understanding Required  
  • Knowledge of Microsoft Dynamics Navision or similar accounting package
  • Competent with Microsoft desktop packages to include Outlook, Word and with good Excel skills 
  • You will have 2-3 years previous experience of working in an accounts department with exposure to credit control   

Person specification   
  • Part qualified ICM or AAT qualification would be an advantage but not essential
  • The position would suit an individual who is driven by results and is target driven.
  • A polite but tenacious telephone manner is essential 
  • Strong team working ethos and the ability to be pro-active and use initiative to work alone when required 
  • Ability to remain calm and professional when under pressure 
  • Demonstrate excellent planning, organisational and time management skills.   

Post-Holder Specific  
 This Post Holder has some duties and responsibilities in addition to those outlined above.
  •  Proven objection, negotiation and complaint handling, where attention to detail is paramount 
  • Actively engaging / liaising with the Key Account Team, Corporate Development Managers and the Director of Sales to achieve targets. 

  Responsibility for Merlin Medical Ledger   
  • Ability to process foreign payments 
  •  Experience of Trade Customers would be an advantage but not essential