Credit and Collections Coordinator - United States
The Credit and Collections Coordinator is responsible for various collections functions. In this role, they will make daily collections calls, research and resolve any billing issues, post customer payments, provide customers with account statements, produce ad hoc reports as needed, and perform other tasks as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage collections activities for assigned accounts
Make daily collections calls on past due invoices and schedule appropriate follow up as needed
Send collection letters and customer statements weekly/monthly Reduce DSO on all accounts over 90 days Produce bi-weekly collections projection for cash flow analysis and reporting
Research short paid invoices and customer claims regarding outstanding issues to ensure timely resolution
Develop ad hoc reports as requested by Management Liaison with Accounting team to resolve billing issues as needed
Post all customer payments daily in Accounting system to ensure accurate customer account balances Maintain accurate filing system for all cash receipts Any other task, written or verbal, assigned by Management
EDUCATION and/or EXPERIENCE:
Minimum of 5 years of working experience in the Collections/Accounting industry.
Must be proficient in all aspects of QUICKBOOKS, Excel and Microsoft word.
Good communication and organizational skills required.
Ability to multi-task and adapt to increased work load and responsibilities.
Must be a team player with a proven record of dependability, enthusiasm and high sense of integrity. EOE