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Corporate CRM Manager Saluggia Italy,  


Posted on : 29 June 2017

Project Description

Job Scope Your Mission Lead, design and implement the key technical components of the Sales Force.Com (SFDC) solution and globally help Regional technical resources to develop and deliver the project. Additionally, partner with the Technical Architects/SFDC consultants to conduct design/code reviews during major project milestones suggesting fine-tuning and upgrades as needed. Main Responsibilities Your Contributions Responsible for the Commercial SFDC Technical Implementation, monitoring and upgrades Uncover design issues early in the project life-cycle Share implementation best practices Recommend technical alternative solutions Hands-on design and development of custom solutions on the SFDC platform including customization, integration, and data migration support Judge the feasibility and tradeoff of different technologies and make choices that fit the constraints of the project Develop business requirements, specifications, process flows, application design, application configuration, test processes and release management Follow up with the regions to implement any of the above solutions, as necessary Conduct training sessions to ensure adoption, confidence and quality input Accurately estimate the time required to complete particular assignments Work directly with the regional counterparts, to lead projects, facilitate business process analysis sessions, deliver key components of technology solution Qualifications Experience Personal Strengths Mobility You Education Bachelor / Master's degree Specialization Computer Science, Engineering, Business or equivalent combination of education and experience Experience Proven experience in deployment of SFDC or other major CRM tools internationally 5+ years of experience in a hands-on technical leadership position 2+ years of software development, Salesforce Commercial development experience is highly preferred Familiarity with Salesforce technologies or comparable experience in HTML, JavaScript, Java, relational databases, SQL, ETL tools, etc. One or more current Salesforce certifications (Platform Developer 1 or 2, App Builder, Administrator/Advanced Administrator, Sales/Service Cloud) preferred Business knowledge and practical delivery experience in implementing customer relationship management programs and direct marketing capabilities Hands on experience with SFDC campaign management and targeted messaging capabilities Technical Competencies Salesforce technologies HTML, JavaScript, Java, relational databases, SQL, ETL tools Cloud technologies Skills Reliable and organized, sharp on details Well-organized ability to work well independently as well as part of a team High commitment High problem-solving and decision-making capability Ability to relate with flexibility, diplomacy and assertiveness Languages Fluent spoken and written Italian and English Travel Availability Trips to European and non-European Area are intrinsic in the role Relocation Availability N/A Training Required N/A Benefits We Offer You As per local and Company requirements

Locations

Saluggia Italy

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