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Cloud, Apps and Middleware Administrator France,  

Posted on : 08 May 2017

Project Description

Responsibilities: Systems monitoring and maintenance: Perform regular checks on the IT system as defined by the IT Manager Monitor IT Systems and collect metrics for IT dashboard (SLA) Perform regular operations to keep systems at optimum performance levels (DB maintenance, data clean-up) Perform regular checks on middleware systems as defined by the IT Manager Monitor middleware systems to ensure efficiency Contribute to driving continuous quality improvement Application administration and Support for end user: Manage and handle operations regarding users’ profile lifecycle : Arrival, leaving Access right management Access right audit Handle user support for all company's branch offices, as per policy defined by the IT Manager Handle incident, problem and change management process  Change management and systems evolution: Participate in change management board meeting for apps Coordinate and handle changes in Cloud apps, regarding business needs Participate in “Build to Run” projects, to ensure delivery Track and maintain software configurations Coordinate or handle middleware development and evolutions Create/update IT documentation regarding Apps, middleware Security Advise and manage applications security Perform regular audit and checks Main Technical environment Microsoft Windows OS DB : MSSQL, MySQL, Salesforce related DB Sharepoint 2010/2016, online Experience: 3-5 years of Middleware Administration experience Personal attributes and skills: Bachelor’s degree or equivalent Technical skills : Overview about application layer (http, SSH, SSL/TLS, telnet, etc) Basic knowledge of network Database (MS SQL, MySQL) Scripting (powershell, VB, python) Salesforce administrator Working knowledge of ITIL framework a plus Demonstrated effective communication skills so that technical solutions can be communicated to a variety of audiences Strong customer service skills able to understand and respond to their needs Exceptional communication skills in English, both written and verbal Reliability, systemic approach, capable of self-study, communicative Ability to resolve issues and complete tasks effectively in both a team environment and independently Ability to effectively multitask



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