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Clinical Trainer, Southern CA Warrenville United States,  

Sonova (company)

Posted on : 26 September 2017

Project Description

Sonova Holding AG, headquartered in Staefa, Switzerland, is the leading manufacturer of innovative hearing care solutions worldwide. The group operates through its core business brands - Phonak, Unitron, Advanced Bionics and Connect Hearing - and offers its customers one of the most comprehensive product portfolios in the industry – from hearing aids to cochlear implants to wireless communication solutions.

Founded in 1947, the company is currently present in over 90 countries across the globe and has a workforce of over 9,000 dedicated employees. It is a public company, traded on the SIX Swiss Exchange.

Phonak LLC, headquartered in Warrenville, IL, was founded in 1989 and is the largest group company within Sonova. It manufactures and distributes digital hearing instruments and wireless accessories to hearing health professionals throughout the United States.
Phonak LLC / USA / Southern CA
Clinical Trainer, Southern CA

Principle Duties and Responsibilities

" Play key role in promotion and demonstration of new solutions during new product launch trainings
" Support sales of all products within region, with primary emphasis on Sales Representative accounts
" Needs analysis and provide product solutions for accounts
" Maintain strong relationships and rapport with customers within region
" Work closely with sales to ensure all customer needs are met through personal or group product training
" Provide remote support for customers by phone and e-learnings as required
" Represent Phonak and speak at national, state and regional meetings
" Participate in Open Houses and other consumer marketing events
" Meet or exceed required customer visits per week as defined by manager
" Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
" Maintain expense reporting weekly and manage territory with in OPEX guidelines
" Other duties as assigned by management


" Au.D or Master’s Degree in Audiology

General Skills and Attributes:
" 3+ years of hearing aid sales or dispensing either in a clinical environment or in a territory sales or training role
" Proficient knowledge of hearing aid technology and industry practices
" Experience fitting Phonak products a plus
" Proven track record of maintaining strong relationships
" Strong problem solving abilities and capability to work under pressure
" Excellent follow through skills
" Strong time management and organizational skills
" Effective communication skills
" Exceptional presentation skills
" Team player
" Experience with CRM systems a plus
" Strong PC skills (Word, Excel, PowerPoint)
" Willingness to travel overnight frequently (up to 75%)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Phonak LLC
4520 Weaver Parkway
IL 60555-3927 Warrenville


Warrenville, USA

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