Clinical Specialist - Portland Oregon - United States
|Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Always focused on innovations that improve quality of life, AB has consistently made the industry’s leading advancements in hearing technology. In fact, with six sound coding programs, we offer more ways to hear than any other cochlear implant company. |
Our company is part of the Sonova Group, the leading provider of hearing healthcare solutions and parent company of Phonak, the leading hearing instrument brand.
As an AB employee, you will contribute to advancing biomedical technology worldwide and work on challenging projects with smart, driven, friendly people.
AB provides thriving work environments around the globe; each fosters creativity, teamwork, global competitiveness, and professional growth.
Experience the professional and personal fulfillment that comes with making a difference in people’s lives. Apply to Advanced Bionics today.
|Advanced Bionics / USA / Valencia (CA)|
|Clinical Specialist - Portland Oregon|
| Main Tasks & Responsibilities: |
PRIMARY FUNCTION: Work under the direction of the Regional Manager to increase AB sales, expand existing sales base, pursue new business opportunities, strategically plan sales activities, identify target accounts, and sell through clinical support activities to help achieve 100% to quota.
a) Identify issues that are affecting AB sales at the centers; develop and execute plans to overcome objections.
b) Plan and perform sales activities that move sales forward.
c) Demonstrate the ability to articulate and position the value of AB products, service and support programs. Demonstrate the ability to position competitive advantages.
d) Use sales planning and reporting system as directed.
e) Manage time appropriately to ensure that adequate time is spent on proactive sales activities.
a) Provide on-site clinical support for patient fitting and device programming at cochlear implant centers. Provide support on other clinical issues involving cochlear implants, such as candidacy criteria, assessment procedures, difficult case management including integrity testing, program building and clinical studies, seeking input from appropriate personnel at home office or other field teams to accomplish these activities.
b) Effectively train customers on the theory, features and use of AB systems by incorporating key messages and positioning as appropriate. c) Participate in the AOC program by demonstrating the ability to:
1. Troubleshoot all AB systems
2. Use AB’s TeleCare program
3. Document all reports using AB’s corporate issue tracking system within the required 4-day reporting guideline.
4. Support regional activity.
a) Develop a time and territory management strategy and work closely with the Regional Manager to fiscally manage the territory budget to maximize the impact in the market. b) Accurately identify center needs and seek teams for assistance in execution as appropriate (BEA, E&T, Principal CS, etc.) to maximize impact in region. c) Work closely with the BEA to appropriately identify volunteers and utilize the volunteer organization within the region in order to increase sales. d) Work directly with the schools and educational programs within the region if the activities will positively affect sales. e) Work closely with Education and Training to develop advanced training events when it meets the strategic need of the region. f) Work directly with referral sources within the region if the activities will positively affect sales.
1. Complete all training requirements within the timeframe described by the Training Department.
2. Support the national and regional conventions/conferences that directly impact the regional objectives.
3. Other duties as required.
| SPECIALIZED KNOWLEDGE & SKILLS: |
1. Must be willing to learn and effectively implement sales techniques to increase AB market share at implant centers.
2. Familiarity with competitive technology would be helpful.
3. Familiarity with behavioral and objective procedures used to assess implant candidacy and the benefit for adults and children.
4. Knowledge of electrophysiological testing with implants (ESRT, Neural Response Measurement) preferred.
5. Must be flexible and adaptable.
6. Experience fitting and troubleshooting patient’s external equipment and software issues preferred.
7. Must be willing to travel greater than 50% of the time.
8. Must pass the Advanced Bionics competency exam with a score = 90%.
9. Must be willing to present publicly.
EDUCATION and TRAINING: Masters or Au.D. degree in Audiology (or related profession). Certificate of Clinical Competence in Audiology or ABA Certified
FINANCIAL RESPONSIBILITY: Operate within budget set by company.
INTERNAL CONTACTS: Must work cooperatively with Regional Manger, Area Director, Clinical Specialists, BEA, Operating Room Support, Clinical Engineering, Auditory Technical Services, Advanced Clinical Research, Clinical Research, Customer Service and other regional team members.
EXTERNAL CONTACTS: Must work with audiologists, surgeons at cochlear implant centers, educators of the deaf, and speech-language pathologists in educational settings, as well as, cochlear implant candidates and users of the Advanced Bionics product.
|Advanced Bionics is committed to creating a diverse environment and is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.|
|Advanced Bionics LLC |
28515 Westinghouse Place
Valencia, CA 91355
+1 661 362 4747