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Clinical Education Manager BSW,Education Solutions EMEA Belgium, Switzerland, United Kingdom, Hamburg Germany, Spain, Italy,  

Johnson & Johnson (company)

Posted on : 26 February 2017

Project Description

About Us:
  • We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. 
  • Employees of our Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Key Responsibilities:
The Clinical Education Manager BSW, Education Solutions EMEA is accountable for 3 key priorities: 
  • EMEA wide coordination for in-depth platform training on the BSW platform, both for new hire training as existing Clinical & Non Clinical teams.
  • On-boarding and continuous training of an EMEA network of Field Sales Trainers for BSW platforms
  • Acceleration field readiness for new product launches across EMEA (launch excellence), in close partnership with the BSW EMEA Franchise team.

In conjunction with Sales Learning & Development Manager, principle duties and responsibilities of the Clinical Education Manager BSW, Education Solutions EMEA 
  • New hire training: Ensure measurable and effective delivery of new hire training (clinical and non-clinical) across the BSW customer segment.
  • Lead content development and training delivery for BSW, online and face-to-face as needed
  • Existing Clinical & Non Clinical Field training: Deploy the BSW competency-based training pathway through continuous updates of the learning activities as well as ensuring a relevant certification database
  • Existing Clinical & Non Clinical Field training: Ensure up to date learning activities that improve Sales Force competitiveness (continuous learning & re-certification)
  • Field Sales Trainer: deliver train-the-trainer courses to drive trainer excellence through continuous education and connectivity of the Field Sales Trainer
  • The candidate will support the EMEA region, partner with the EMEA Marketing Organization, local platform champions as well as geography sales and marketing managers in local training initiatives, when possible.
  • The candidate will manage faculty relationships to ensure best in class training courses as well as manage faculty contracts
  • The candidate will plan and control the budget of the training courses
  • The candidate will continuously measure and analyze results to suggest and implement improvements in the training pathway

  • Minimum Bachelor s Degree is required
  • Minimum 3 years of Medical Device Sales experience or relevant clinical experience
  • Clinical BSW knowledge and experience is a must
  • Successful experience in BSW product environment, preferably customer facing lab experience
  • Experience in training or coaching professionals
  • Experience in faculty management, content development/management and Health Care Compliance is preferred
  • Ability to work in cross functional teams and across a matrix organization, to effectively implement business strategy 
  • Proficient in English, both verbal and written
  • Change agent  ability to work in an ever changing internal & external environment
  • Influencing skills  ability to lead change through influence
  • Intellectual awareness  genuine interest in the field of Electrophysiology & a desire to stay up to speed with new practices & technologies
  • Enthusiasm  high energy individual who wants to work in a fast paced environment & can inspire through actions
  • Demonstrates creative, practical problem solving skills
  • Excellent written and verbal communication skills; effective interpersonal and teamwork skills
  • Knowledge and Understanding of Legal and Health Care Compliance policies
  • This position requires flexibility and willingness to travel frequently (60% of time)!

  • As an employee we consider you as our most valuable asset.  We take your career seriously. 
  • As part of a global team in an innovative environment your development is key and our day-to-day responsibility. 
  • Through e-university, on the job training, various projects and programs, we ensure your personal growth.
  • Our benefits make sure we care for you and your family now and in the future.


BelgiumSwitzerlandUnited KingdomHamburg GermanySpainItaly

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