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Case Manager - Colombia  

Company managed [?] Still accepting applications
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Posted on : 28 May 2017

Project Description

 Position Summary 
The case manager of our company  will handle and implement the strategies & activities to follow and support the patients and nurses in charge of patients.
This position will handle and execute all the activities that supports the PNH, aHUS, LAL-D and HPP patients well-being including access, educational programs, social activities which will end on the patients’ health and accomplishment of the company’s objectives.

Principal Responsibilities
  • Develop educational programs for patients
  • Work together with the patient association to track the patient status and support the access to the therapy
  • Contact the patients following the internal compliance policies as well as regulatory policies 
  • Close follow up of the access status for each patient
  • Facilitate and create strategic alliances that benefit the patients.
  • Coordinate the first infusion of the patients together with the case manager coordinator & medical department, treating physician and nurses.
  • Collect the PV information 
  • Develop programs for patients training  & education on their diseases
  • Present reports as requested
  • Responsible of information of patient status related to access and therapy compliance
  • Guaranty the support of patient needs regarding training on the disease and patients well-being facilitating the contact with the patient association.
  • Accomplish with all other activities that will be assigned by the country manager as needed to support the operation


  • Must have a minimum of 5 years handling patients programs
  • 2- 4 years of industry experience desirable  
  • Experience on managing chronic therapies.
  • Safety medical monitoring  and reporting experience (required)
  • Good interpersonal relationships
  • Organization and self-management
  • Customer oriented individual
  • Excellent knowledge of local and/or regional regulations and requirements for Pharmacovigilance
  • Advanced degree, preferably in the health care sciences
  • Strong knowledge of local pharmaceutical regulations and related ethic behaviors relating to regulatory, quality and PV activities
  • Strong knowledge of regulatory inspections with the ability to effectively handle all situations that may occur and determine appropriate strategies and courses of action
  • Solid background and experience in pharmaceutical quality system management (GxP)
  • Strong project management, interpersonal, communication and presentation skills
  • Additional requirements as applicable based on local regulations


  • MD / Nurse / social worker it is desirable

  • Accountability
  • Collaborative
  • Strong Peer relations
  • Results oriented
  • Customer focus, internal and external
  • Integrity
  • Innovative
  • Learning experience
  • Organization skills


About Us: 
  • Our company is a global biopharmaceutical company focused on developing and delivering life-transforming therapies for patients with devastating and rare disorders. Our company  developed and commercializes the first and only approved complement inhibitor to treat patients with paroxysmal nocturnal hemoglobinuria (PNH) and atypical hemolytic uremic syndrome (aHUS), two life-threatening ultra-rare disorders.  
  • As the global leader in complement inhibition, our company  is strengthening and broadening its portfolio of complement inhibitors, including evaluating potential indications for eculizumab in additional severe and ultra-rare disorders.  
  • Our company's metabolic franchise includes two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare disorders 
  •  In addition, our company is advancing the most robust rare disease pipeline in the biotech industry, with highly innovative product candidates in multiple therapeutic areas