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Case Manager New Haven United States,  

Alexionpharma (company)

Posted on : 09 October 2019

Project Description



Position Summary

RN Case Managers provide education, treatment support, and access for patients with ultra-rare diseases.  Case Managers ensure patient treatment compliance, communication with both internal and external customers, provide resolutions regarding any interruptions or barriers to care, and aid in the overall coordination in the quest for best in class care.

Principal Responsibilities

  • Build/maintain patient relationship in order to educate, provide ongoing treatment support and assist with gaining access to therapy.
  • Facilitate the coordination of health care provider and payor resources to ensure access to chronic complement inhibition therapy for patients with PNH and aHUS. 
  • Obtain patient consent and comply with privacy rules
  • Develop and implement case plans for patients 
  • Anticipate and prevent or identify and resolve (through coordination of efforts and resources) interruptions or barriers to care
  • Maintain records, complete reports and communicate case status and direction
  • Organize resources for patient assistance
  • Establish and maintain partnerships with field staff
  • Attend patient meetings, conferences and trade shows to educate patients, providers or payors regarding disease/product information and case management services
  • Maintain a current knowledge base regarding insurance options and requirements (state, federal and commercial payors)
  • Contribute to the development of departmental policies, procedures and special projects 
  • Participate in and complete required pharmacovigilance training
  • Identify those areas of work and standard operating procedures related to pharmcoviligance


  • 3-5 years recent Clinical Nursing experience, case management, or insurance experience with a strong, successful track record
  • Experience working in a multi-disciplinary team environment for continuation of care
  • Strong communication and negotiation skills
  • Ability to handle sensitive issues with opposing opinions
  • Work independently and handle special projects
  • Ability to multi-task and use up to date technology
  • Some travel requirements (15%)


  • Current RN licensure required
  • Bachelor’s Degree in Nursing preferred



New Haven, CT, United States


Some opportunities happen only once in a lifetime – like a job where you have the extraordinary opportunity to change lives. At Alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseases. These patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.


Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases through the discovery, development and commercialization of life-changing therapies. As the global leader in complement biology and inhibition for more than 20 years, Alexion has developed and commercializes the first and only approved complement inhibitor to treat patients with paroxysmal nocturnal hemoglobinuria (PNH), atypical hemolytic uremic syndrome (aHUS), and anti-acetylcholine receptor (AchR) antibody-positive generalized myasthenia gravis (gMG). Alexion also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (HPP) and lysosomal acid lipase deficiency (LAL-D). In addition, the company is developing two late-stage therapies, a second complement inhibitor and a copper-binding agent for Wilson disease. Alexion focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, and metabolic disorders. Alexion has been named to the Forbes list of the World’s Most Innovative Companies seven years in a row and is headquartered in Boston, Massachusetts’ Innovation District. The company also has offices around the globe and serves patients in more than 50 countries.


Alexion’s aspiration is to be the most rewarding place to work, where people are empowered to make a difference and where diversity of backgrounds and ideas is encouraged. We are looking for talented individuals who share our passion and commitment to change the lives of patients with rare diseases. We hope you will consider joining our team. Further information about Alexion can be found at:


As a leading employer in our industry, Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more.



New Haven, CT, US

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