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Call Center Study Participant Representative Phoenix United States,
Posted on : 12 April 2017
Celerion is one of the most experienced and successful Contract Research Organizations in the world. One of our key assets and greatest resources is the experience and expertise of our employees. Due to business growth we have an opening for a part-time with benefits Bilingual Spanish Call Center Study Participant Representative at our Tempe, Arizona location. Purpose: Recruit and screen individuals to participate in clinical studies. Essential Functions: Answer inbound calls from public interested in information regarding clinical study participation Screen individuals to match the requirements for participation in studies Inform and educate participants of specific requirements and responsibilities for individual studies Collect and enter participant information into computer database Outbound calling to participate from database Answer general study information regarding directions to the facility, screening times, etc. Promote and solicit additional study participation and referrals from current study participants Make reminder call-outs to study participants registered for screenings Knowledge/Skills/Education/Licenses*: Bilingual English-Spanish High school diploma, or equivalent Excellent communication skills Ability to sort information and interpret written and verbal instructions Knowledge of spelling, numbers 1 year sales, telemarketing, promotional, public relations or related experience preferred Data Entry experience preferred EEO/AA M/F/Vet/Disability Please apply on-line at www.celerion.com.
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