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Call Center Study Participant Representative - United States  

Celerion (company)


Posted on : 12 April 2017

Project Description

  • Our company is one of the most experienced and successful Contract Research Organizations in the world. 
  • One of our key assets and greatest resources is the experience and expertise of our employees. 
  • Due to business growth we have an opening for a part-time with benefits Bilingual Spanish Call Center Study Participant Representative.

Recruit and screen individuals to participate in clinical studies.

Essential Functions: 
  • Answer inbound calls from public interested in information regarding clinical study participation 
  • Screen individuals to match the requirements for participation in studies 
  • Inform and educate participants of specific requirements and responsibilities for individual studies 
  • Collect and enter participant information into computer database 
  • Outbound calling to participate from database 
  • Answer general study information regarding directions to the facility, screening times, etc. 
  • Promote and solicit additional study participation and referrals from current study participants 
  • Make reminder call-outs to study participants registered for screenings 

  • Bilingual English-Spanish 
  • High school diploma, or equivalent 
  • Excellent communication skills 
  • Ability to sort information and interpret written and verbal instructions 
  • Knowledge of spelling, numbers 
  • 1 year sales, telemarketing, promotional, public relations or related experience preferred 
  • Data Entry experience preferred